Adaptable professional with experience in fast-paced dining and retail environments. Known for strong multitasking abilities and effective communication, consistently ensuring customer satisfaction and operational excellence.
Overview
2
2
years of professional experience
Work History
Server
Hilton Garden Inn Hotel
Temple Terrace, Florida
06.2025 - Current
Provided exceptional customer service in a fast-paced dining environment.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Host
Bubbas 33
Tampa, Florida
06.2024 - Current
Greeted and seated guests promptly upon arrival at the restaurant.
Managed reservations and organized seating arrangements efficiently during busy periods.
Assisted other departments when needed such as bussing tables or delivering food orders.
Processed payments from customers using a POS system.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Prepared and packaged take-out orders for timely customer pickup.
Processed take-out orders accurately by entering them into the restaurant's point of sale system.
Processed payments efficiently using point-of-sale systems for customer transactions.
Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
Sales Associate
Forver 21
Tampa, Florida
09.2023 - 06.2024
Maintained store appearance by organizing merchandise displays and ensuring cleanliness.
Processed transactions efficiently using point-of-sale systems and cash handling procedures.
Collaborated with team members to achieve daily sales goals and improve customer service.
Addressed customer inquiries and resolved issues to enhance shopping experience.