Gabriella Gregg
Chico,CA
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Team Member
Auntie Anne's Pretzels
Chico, CA
05.2024 - 08.2024
- Operated cash registers to process payments from customers.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Licensed Insurance Agent
Freeway Insurance
Oroville, CA
10.2023 - 05.2024
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Maintained accurate records of client information including contact details and policy changes.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Team Lead
Panera Bread
Chico, CA
10.2022 - 10.2023
- Maintained positive working relationship with fellow staff and management.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
Education
BBA - Finance
California State University, Chico
Chico, CA05-2028
Associate of Science - Business Management
Colorado Technical University
Colorado Springs, CO12-2023
Skills
- Microsoft office expertise
- Customer service excellence
- Money handling
- Customer account management
- Complaint resolution
- Problem solving
Timeline
Team Member
Auntie Anne's Pretzels
05.2024 - 08.2024
Licensed Insurance Agent
Freeway Insurance
10.2023 - 05.2024
Team Lead
Panera Bread
10.2022 - 10.2023
BBA - Finance
California State University, Chico
Associate of Science - Business Management
Colorado Technical University
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