Summary
Overview
Work History
Education
Skills
References
Timeline
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Gabriella Guerrero

Portland,OR

Summary

Passionate and detail oriented professional with recent certification in phlebotomy with extensive experience in customer facing, fast paced environments. Proven ability to maintain accuracy and professionalism under pressure. Skilled in building trust with diverse individuals to reach a quality experience and common goal.

Overview

7
7
years of professional experience

Work History

Barista

Lattes in Paradise
Saint Thomas, USVI
07.2022 - 05.2025
  • Trained new baristas on coffee-making techniques, customer service standards, and operations.
  • Maintained a sanitary hazard free workplace that aligned with health department guidelines.
  • Ensured high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Monitored inventory levels of supplies and restocked when necessary.

Sales Consultant

Cellular Sales Verizon
Tigard, OR
06.2019 - 06.2022
  • Communicated with customers to understand their needs, and refer them to optimal services.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded, properly verified, and maintained confidential records, while adhering with compliance and privacy standards
  • Drove substantial sales through suggestive selling, and by promoting add-on purchases.

Assistant Manager

Zumiez
Tigard, OR
06.2018 - 04.2019
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Consistently exceeded sales goals in a fast-paced, high-volume environment while still maintaining a great customer experience.
  • Managed register and processed transactions with accuracy and integrity

Education

Certified Phlebotomy Technician -

Phlebotomy Training Specialist
Clackamas, OR
08-2025

High School Diploma -

Ridgeview High School
Bakersfield, CA
05-2018

Skills

  • Customer interaction and rapport-building
  • Data entry accuracy
  • Time management
  • Problem solving
  • Precision and attention to detail
  • Team leadership and training

References

References available upon request.

Timeline

Barista

Lattes in Paradise
07.2022 - 05.2025

Sales Consultant

Cellular Sales Verizon
06.2019 - 06.2022

Assistant Manager

Zumiez
06.2018 - 04.2019

High School Diploma -

Ridgeview High School

Certified Phlebotomy Technician -

Phlebotomy Training Specialist