Gabriella Hammerschmidt
Eureka,MO
Summary
Results focused- dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
2
2
years of professional experience
Work History
Ice Cream Scooper
Spooner's Frozen Custard
05.2022 - Current
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
Stylist
Mimi's Prom STL
01.2023 - 07.2023
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Spread the word about business through the use of my social media and added 25+ clients to the books from instagram.
- Monitored current trends to understand fashions and better serve customer needs.
- Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Resolved guest complaints about service or style.
Tanning Consultant
Palm Beach Tan
01.2023 - 05.2023
- Educated clients on health and safety of tanning facilities and procedures.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Server
Michelle's Bistro
09.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Lifeguard
Midwest Pool Management
06.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Arts - Broadcast Journalism
University of Missouri - Columbia
Columbia, MO05.2027
High School Diploma -
Eureka Sr. High School
Eureka, MO06.2023
Skills
- Recipe Adherence
- Equipment Troubleshooting and Maintenance
- Order Processing
- Servsafe Certified
Timeline
Stylist
Mimi's Prom STL
01.2023 - 07.2023
Tanning Consultant
Palm Beach Tan
01.2023 - 05.2023
Ice Cream Scooper
Spooner's Frozen Custard
05.2022 - Current
Server
Michelle's Bistro
09.2021 - 05.2022
Lifeguard
Midwest Pool Management
06.2021 - 08.2021
Bachelor of Arts - Broadcast Journalism
University of Missouri - Columbia
High School Diploma -
Eureka Sr. High School
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