Professional Summary
Overview
Work History
Education
Skills
Timeline

Gabriella Herman

Private Care
Staten Island ,New York
2027
years of professional experience

Compassionate and results-driven Certified Nursing Assistant with experience at Carmel Richmond Nursing Home. Expert in patient care and infection control, ensuring comfort and dignity for patients.

Work History

Home Health Aide

Private Care | 2024 - Current

Assist with bathing, eating, insulin injection, daily activities.

Customer Service Lead

4 Years 3 Months
Walgreens Pharmacy | 04.2022 - 07.2026

Certified Nursing Assistant

1 Year 10 Months
Carmel Richmond Nursing Home | 11.2024 - 2024
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Monitored vital signs, reporting changes to nursing staff for timely interventions.
  • Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
  • Documented patient care activities accurately in electronic health records for continuity of care.

Customer Service Representative

2 Years 5 Months
Macys Department Store | 07.2018 - 12.2020
  • Assisted customers with inquiries and product selection to enhance shopping experience.
  • Resolved customer complaints efficiently, ensuring satisfaction and repeat business.
  • Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
  • Collaborated with team members to streamline operations and improve service delivery.

Customer Service Cashier

1 Year 9 Months
Justice Tween Brands | 02.2016 - 11.2017
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with product inquiries and returns, fostering positive shopping experiences.
  • Maintained organized cash register area, ensuring compliance with company policies.

Education

High School Diploma

Tottenville High School | Staten Island, NY | 06.2018

Skills

Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Behavior redirection
Schedule management
Patient advocacy
Emotional support
Bedside care
Infection control
Catheter care assistance
Elder care
Dementia care

Timeline

Certified Nursing Assistant

Carmel Richmond Nursing Home
11.2024 - 2024Read More

Customer Service Lead

Walgreens Pharmacy
04.2022 - 07.2026Read More

Customer Service Representative

Macys Department Store
07.2018 - 12.2020Read More

Customer Service Cashier

Justice Tween Brands
02.2016 - 11.2017Read More

Home Health Aide

Private Care
2024 - CurrentRead More

Tottenville High School

High School Diploma
Read More
Gabriella Herman