Compassionate and results-driven Certified Nursing Assistant with experience at Carmel Richmond Nursing Home. Expert in patient care and infection control, ensuring comfort and dignity for patients.
Work History
Home Health Aide
Private Care | 2024 - Current
Assist with bathing, eating, insulin injection, daily activities.
Customer Service Lead
4 Years 3 Months
Walgreens Pharmacy | 04.2022 - 07.2026
Certified Nursing Assistant
1 Year 10 Months
Carmel Richmond Nursing Home | 11.2024 - 2024
Assisted patients with daily living activities, promoting comfort and dignity.
Monitored vital signs, reporting changes to nursing staff for timely interventions.
Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
Documented patient care activities accurately in electronic health records for continuity of care.
Customer Service Representative
2 Years 5 Months
Macys Department Store | 07.2018 - 12.2020
Assisted customers with inquiries and product selection to enhance shopping experience.
Resolved customer complaints efficiently, ensuring satisfaction and repeat business.
Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
Collaborated with team members to streamline operations and improve service delivery.
Customer Service Cashier
1 Year 9 Months
Justice Tween Brands | 02.2016 - 11.2017
Processed customer transactions accurately and efficiently at point of sale.
Assisted customers with product inquiries and returns, fostering positive shopping experiences.
Maintained organized cash register area, ensuring compliance with company policies.
Education
High School Diploma
Tottenville High School | Staten Island, NY | 06.2018