Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriella Hernandez

Gabriella Hernandez

Riverside,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly efficient individual eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

1
1
year of professional experience

Work History

Crew Team Member

Scratch Pizza
10.2021 - 02.2022
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, kitchen, and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Took orders, prepared meals, and collected payments.

Associate

Del Taco
07.2021 - 10.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Direct Care Staff Member

Bright Expectations
10.2020 - 03.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
  • Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
  • Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Education

Bachelor of Science - Sociology

University of La Verne
La Verne, CA
05.2024

High School Diploma -

Jurupa Valley High School
Jurupa Valley, CA
06.2020

Skills

  • Customer Engagement
  • Cash Handling
  • Performance Improvement
  • Telephone Etiquette
  • Clear Communication
  • Initiative and Self-Motivation
  • Customer Service
  • Verbal and written communication
  • Interactive communication skills
  • Hospitality service expertise
  • Multitasking and Organization
  • Adaptability and Flexibility

Languages

Spanish
Native or Bilingual

Timeline

Crew Team Member

Scratch Pizza
10.2021 - 02.2022

Associate

Del Taco
07.2021 - 10.2021

Direct Care Staff Member

Bright Expectations
10.2020 - 03.2021

Bachelor of Science - Sociology

University of La Verne

High School Diploma -

Jurupa Valley High School

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Gabriella Hernandez