Gabriella Hernandez
West Valley City,UT
Summary
Highly organized Food Service Coordinator experienced in executing food orders within fast-paced restaurant environments. Enhanced customer satisfaction through effective communication and strong multitasking skills while managing multiple orders. Demonstrated adaptability and quick learning in high-pressure situations, contributing to seamless operations and exceptional service.
Overview
1
1
Language
6
6
years of professional experience
Work History
Expo Runner
Sizzling Platter
West Valley City, UT
05.2022 - Current
- Streamlined order preparation by collaborating with kitchen staff to enhance efficiency.
- Communicated effectively with servers to coordinate food service.
- Delivered food orders promptly to ensure customer satisfaction.
- Ensured high food presentation standards by monitoring and adjusting before service delivery.
- Adapted to fast-paced environment, managing multiple orders efficiently.
- Trained new team members on expo procedures and safety protocols to promote consistency and safety.
- Maintained cleanliness and organization in the expo area.
- Assisted in inventory management of kitchen supplies and utensils.
- Provided light janitorial services such as sweeping floors, emptying trash cans, and wiping down surfaces.
Food Runner
Chili's Bar and Grill
West Valley City, UT
06.2021 - 03.2022
- Delivered food and beverages promptly to guests at Chili's Bar and Grill.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Assisted servers by refilling drinks and providing additional table support.
- Communicated effectively with team members to enhance service efficiency.
- Maintained cleanliness and organization of dining area during busy shifts.
- Monitored guest satisfaction and addressed any concerns quickly and respectfully.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Responded promptly to customer inquiries and requests for additional items or services.
Cashier
Del Taco Inc.
Salt Lake City, Utah
06.2020 - 06.2021
- Managed cash register, ensuring accurate cash handling and balance.
- Processed customer transactions using point-of-sale systems efficiently.
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints with professionalism and empathy.
- Assisted customers with menu selections and provided accurate information.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of work areas throughout shifts.
- Stocked supplies and restocked items to ensure availability during peak hours.
- Performed other duties as assigned by management.
Education
Cyprus High School
Magna, UTSkills
- Food expediter
- Kitchen collaboration
- Food presentation
- Sanitation practices
- Inventory management
- Time management
- Multitasking
- Strong organization
- Attention to detail
- Customer service
- Effective communication
- Team coordination
- Conflict resolution
- Problem solving
- Quick learner
Languages
Spanish
Limited
Accomplishments
Graduated high-school early with honors, demonstrating high academic performance, self discipline, and effective time management. Maintained excellent attendance throughout high-school, reflecting reliability, commitment, and a strong work ethic.
Timeline
Expo Runner
Sizzling Platter
05.2022 - Current
Food Runner
Chili's Bar and Grill
06.2021 - 03.2022
Cashier
Del Taco Inc.
06.2020 - 06.2021
Cyprus High School