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Associate Principal Engineer

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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced healthcare professional with 20+ years at The Cigna Group, progressing from frontline customer service to Senior Technical Training and Change Support roles. Proven ability to translate complex systems, processes, and business initiatives into clear training and communication solutions that improve workforce readiness, performance, and compliance. Strong cross-functional collaborator recognized for clarity, organization, and calm leadership during change.

From the ripe old age of 3, I have worked tirelessly and continuously  both in the corporate and creative field. With a B.A. in Film & Screen Studies and almost two decades worth of work under my belt, I have found myself in positions in which I excel in and at customer service, public speaking, sales management, and being exceptionally detail-orientated. Confident. driven, and witty, but above all  a people's person.

I am a student at Baylor University majoring in Corporate Communication with a minor in Museum Studies. I like being in environments where I am actually doing things and interacting with people instead of just sitting behind a desk. A lot of my interests are centered around being active and outdoors. I love animals and have a dog named Rosie, and I have always grown up around animals. Every summer, my brother and I hatch chickens and ducks using an incubator, which has been a tradition in my family for years. I really enjoy spending time outside and do a lot of fishing and hunting, especially on land my family owns in Pearl, Mississippi. I also love hiking and one of my favorite experiences was hiking in Hawaii because I enjoy traveling and being in nature. I played tennis in high school and still like staying active through running and walking, and I am currently enrolled in both aerobic walking and aerobic running classes at Baylor. I walk several miles most days and like having routines that keep me moving and busy. Overall, I am someone who likes being hands on, outdoors, and involved in real activities rather than just sitting still.
I think one of my main strengths is that I am very good at figuring things out as I go and staying calm in situations where a lot is happening at once. Through my jobs at the Mayborn Museum and the YMCA, I have learned how to talk to all kinds of people, from kids to older adults, and adjust how I communicate depending on who I am working with. I am comfortable taking responsibility for tasks without needing constant direction and I usually notice problems before they become a big issue. I am also very organized with information and technology. I spend a lot of time working with online systems, documenting things, and keeping track of details, whether that is for museum programs, scheduling, or social media. I am good at learning new platforms quickly and I do not get overwhelmed by having to manage a lot of small moving parts at once.

Certified Ophthalmic Assistant with over 10 years of experience in medical settings, including 5 years specializing as an ophthalmic technician and scribe. Proven expertise in utilizing Nextech and other EMR systems, operating a wide range of diagnostic equipment, and providing direct support to physicians during examinations and procedures. Extensive experience assisting an oculoplastic surgeon with in-office surgical procedures. Recognized for being enthusiastic, efficient, self-driven, and proactive, with a strong ability to adapt and innovate in fast-paced clinical environments.

Gabriella Hilario

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