Summary
Overview
Work History
Education
Technical Proficiency or Expertise
Additional Attributes
Timeline
Generic

Mihaela Fuentes

Cumming,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Broker Assistant

CRC Insurance Services
Atlanta, GA
10.2020 - Current
  • Respond promptly to all requests from brokerage team, underwriters or retailers regarding account servicing issues.
  • Provide and/or assist with quotations for new business, renewals and endorsements through managing all company correspondence in a timely manner.
  • Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.
  • Manage all account documentation.
  • Initiate and coordinate renewal activity on assigned accounts.
  • Initiate cancellation and non-renewal notices according to statutory and contractual requirements.
  • Facilitate the flow of information from agents and underwriters.
  • Process binders, invoices, and tax filings forwarding the binder and invoice to the agent.
  • Monitor accounting (payment, collections, taxes, etc.) anticipating and preventing problems when possible.
  • Assist Associate Brokers and Brokers with duties as needed.

Analyst

IHG Intercontinental Hotels
Atlanta , GA
03.2019 - 08.2020
  • Review contracts related to IHG’s Global Technology.
  • Resolve discrepancies related to contracts and invoices.
  • Manage standards and processes to effectively deliver on timely and accurate payments.
  • Maintain database and filing systems.
  • Provide billing support to suppliers.
  • Receive, reconcile, process invoices for payment.
  • Manage supplier information in Ariba payment system.

Executive Assistant

IHG Intercontinental Hotels
Atlanta, GA
11.2014 - 03.2019
  • On-boarded new employees.
  • Collaborated with team members on special projects and events.
  • Distributed weekly communications to the administrative and executive teams.
  • Managed logistics for key meetings, activities and summits.
  • Maintained Executive calendars.
  • Facilitated domestic and international travel planning and approvals.
  • Managed inter-office logistics and supplies.
  • Participated in HR meetings regarding new hire policy, reviews, yearly raises and bonuses.

Office Manager

Trident Asset Management
Atlanta, GA
10.2010 - 10.2014
  • Managed 30 collectors.
  • Facilitated team training.
  • Resolved customer escalations.
  • Processed bankruptcy filings.

Director

Discovery Point Child Care
Atlanta, GA
08.2008 - 04.2011
  • Managed 25 Teachers.
  • Resolved customer escalations.
  • Maintained teacher scheduling and school calendar planning.
  • Managed accounts receivables and collections.
  • Maintained monthly website updates.

Education

High School Diploma -

Channelview High School

Certified Dream Builder Coach - Life Coach

Life Mastery Institute

Technical Proficiency or Expertise

MS Office, Ariba Payment Systems, Concur, Excel, Word.

Additional Attributes

  • Fluent in Romanian & English
  • Serving as a youth mentor at Hope for Tomorrow (Atlanta, GA), Jesse's House (Cumming, GA), and Forsyth County Schools (Cumming, GA)

Timeline

Broker Assistant

CRC Insurance Services
10.2020 - Current

Analyst

IHG Intercontinental Hotels
03.2019 - 08.2020

Executive Assistant

IHG Intercontinental Hotels
11.2014 - 03.2019

Office Manager

Trident Asset Management
10.2010 - 10.2014

Director

Discovery Point Child Care
08.2008 - 04.2011

High School Diploma -

Channelview High School

Certified Dream Builder Coach - Life Coach

Life Mastery Institute

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Mihaela Fuentes