Detail-oriented professional with strong team collaboration and problem-solving skills. Proven ability to enhance operational efficiency and deliver exceptional customer service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
University of Missouri System
Columbia, MO
10.2024 - Current
Supported data entry tasks in university databases to ensure accurate records management.
Collaborated with team members to prepare materials for departmental presentations.
Managed office supplies inventory and facilitated procurement requests as needed.
Assisted with special projects as needed by management team.
Manager/Restaurant Server
Athenian Room Restaurant
CHICAGO, IL
04.2022 - Current
Managed daily restaurant operations and ensured smooth workflow.
Trained staff on customer service standards and food safety practices.
Implemented operational procedures to improve efficiency and quality.
Resolved customer complaints promptly to ensure satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.