GABRIELLA MANCINI
Westminster,MD
Summary
Dedicated to delivering outstanding customer service and ensuring utmost patient satisfaction. Brings a flexible and approachable demeanor to every interaction. Strong knack for organization and time management, excels at efficiently handling multiple tasks.
Overview
4
4
years of professional experience
Work History
Orthodontic Assistant
Drs. Issacs, Nawy and Stern Orthodontics
04.2024 - Current
- Prepared patient for orthodontist and performed simple tasks such as placing brackets, changing ligature ties, placing wires and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Delivered excellent chairside support to orthodontist during intricate procedures like bracket placement, aligner fittings, and appliance installations.
- Poured up impressions to create and clip models for retainers, appliances and study models.
- Applied Invisalign attachments to align with clincheck treatment plans.
- Implemented precise bracket positioning on the wire for desired rotational effects.
Babysitter
Care.com Inc
09.2021 - 04.2024
- Responsibly watched children while parents were out.
- Used organization and time management skills to multitask and keep children on set schedules.
- Enforced rules to teach good manners and maintain a safe environment
- Balanced schedules to promote optimal rest, play and educational periods
- Organized various activities, games, crafts, and outgoings to keep children entertained
- Ensured psychical well- being of the child
- Communicated with parents daily about daily activities and any concerning behaviors
- Minimized television and mobile devices by engaging the child with games and physical books.
Server
Famous Dave's Bar-B-Que
05.2021 - 04.2024
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpets and tidying up server stations
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Greeted customers, answered questions and recommended specials to increase profits
- Provided exceptional service to a high volume of daily customers
- Maintained polite and professional demeanor to patrons to encourage inquiries and other placements.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Trained new employees to perform duties.
- Prepared checks, itemizing total meal costs and taxes.
Shipping and Receiving/ Operations, PA
C.H. REED
07.2022 - 03.2024
- Compared and verified identifying information of outgoing shipments
- Operated lift and hand trucks to transfer materials to and from target areas
- Packed, sealed or affixed postage to prepare materials for shipping
- Computed shipping, storage or demurrage charges using computer or price list
- Received, examined and shelved parts using Epicor database
- Use Excel to count and keep up with inventory
- Maintained records, logs and lifecycle documentation of work requests
- Pulled required inventory and stage for technicians to take to job sites
- Used database to inform service manager where service orders were staged.
Education
Winters Mill High School
Westminster05.2021
Skills
- Team Meetings
- Communication
- Great Work Ethic
- Problem Resolution
- Training and Development
- Planning and Organizing
- Relationship Building
- Friendly, Positive Attitude
- Organizational Skills
- Active Listening
- Computer Skills
- Customer Service
- Shipment Preparation
- Packing and Scanning
- Client/ Patient Relationships
- Information Updates
- Administrative and Office Support
- Administrative Duties
Education and Training
Westminster, MD
Timeline
Orthodontic Assistant
Drs. Issacs, Nawy and Stern Orthodontics
04.2024 - Current
Shipping and Receiving/ Operations, PA
C.H. REED
07.2022 - 03.2024
Babysitter
Care.com Inc
09.2021 - 04.2024
Server
Famous Dave's Bar-B-Que
05.2021 - 04.2024
Winters Mill High School
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