Gabriella Mendes
Jacksonville,FL
Summary
Leveraged strong background in patient care documentation and team collaboration to enhance operational efficiency and service delivery.
Overview
5
5
years of professional experience
Work History
Combat Engineer (E-5 Sergeant)
United States Army Reserves
Orlando, FL
09.2021 - Current
- Worked in structured, high-pressure environments requiring discipline and reliability
- Maintained accountability of personnel, equipment, and task completion
- Followed strict procedures while ensuring efficiency and attention to detail
- Demonstrated leadership and professionalism in all assigned duties
- In the process of reclassifying to the Medical Administrative Specialty (MOS) 68G.
Patient Care Technician
Mayo Clinic
Jacksonville, FL
01.2024 - 06.2025
- Assisted patients with daily care while ensuring comfort, safety, and dignity in a fast-paced hospital environment
- Accurately documented patient information using electronic medical record systems
- Communicated effectively with patients, families, and healthcare staff
- Supported clinical staff with daily operations and patient flow
- Cross-trained in additional responsibilities, including working as a hook to assist with patient handling and workflow
- Worked in patient ratios of 15:1
Preschool Teacher
Primrose Schools
Jacksonville, FL
12.2022 - 12.2023
- Managed classroom routines, schedules, and daily activities for multiple children
- Maintained a safe, structured, and organized environment
- Communicated professionally with parents regarding student progress and concerns
- Handled behavioral situations calmly and effectively
- Assisted and supervised 17 children through entire school day.
Education
EMT -
First Coast Technical
Florida 06.2023
Skills
- Communication & Active Listening
- Customer Service & Conflict Resolution
- Data Entry & Documentation
- Time Management & Multitasking
- Problem Solving
- Attention to Detail
- Team Collaboration
- Bilingual: English & Portuguese
Languages
Portuguese
Native or Bilingual
Timeline
Patient Care Technician
Mayo Clinic
01.2024 - 06.2025
Preschool Teacher
Primrose Schools
12.2022 - 12.2023
Combat Engineer (E-5 Sergeant)
United States Army Reserves
09.2021 - Current
EMT -
First Coast Technical