Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

GABRIELLA MILES

Phoenix,AZ

Summary

With experience in customer service roles such as serving, front desk, and barista positions, I offer a personable and energetic approach to all interactions. My passion is in supporting and serving customers while driving business success. I excel at multitasking, time management, attention to detail, and collaboration with team members due to my exceptional organizational skills. I am knowledgeable of handling special dietary requirements and adhering to general food safety standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

TG The Gym
08.2024 - Current
  • Greet and assist with customer check in and manage membership status and members.
  • Oversee payments and scheduling for training packages with trainer and member.
  • Assisting with purchases and stoking for beverage products, protein powders, and meal prep products.
  • Ensure all areas and clean and reset while maintaining a fresh and welcoming environment.
  • Efficiently turning off all equipment and locking all doors to safely close the building for the next day.

Barista

Starbucks
06.2024 - Current
  • Roles are to efficiently take orders while working at a high level pace work environment.
  • Craft beverages accurately and in a timely manner ensuring customer satisfaction.
  • Greet Customers in a friendly and welcoming matter, prepared to answer any questions.
  • Ensure that products are stocked and prepared
  • Organized all products in correct areas and properly dated for accuracy and easy access.

Fine Dining Server

Avanti's Italian Restaurant
02.2023 - 08.2024
  • Providing exceptional customer service by taking orders and ensuring customer satisfaction.
  • Collaborating with fellow team members to ensure seamless service and maximizing efficiency.
  • Handling cash transactions accurately and efficiently while maintaining a high level of trust and professionalism.
  • Adapting quickly to changing needs and priorities, remaining calm and composed under pressure to deliver excellent service.
  • Managing reservations efficiently by accurately recording and confirming guest reservations.
  • Supporting catering operations by assisting with event setup, serving guests, and ensuring smooth execution of catering services.
  • Assisting with the opening and closing procedures to include ensuring proper setup and inventory management.

Cashier/Customer Service

Grand Canyon University
08.2022 - 01.2023
  • Assisted customers, addressing inquiries and resolved issues in a friendly and professional manner.
  • Experience in handling cash transactions, scanning, bagging, organizing efficiently.
  • Sustain a safe and clean environment for food and beverage handling.
  • Prepare the store before opening and after closing to maintain a successful business.
  • Restocked shelves, merchandise and preserve inventory levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High school diploma -

Pueblo West High School
Pueblo, CO
05.2022

Dual Enrollment - 40 Credit Hours

Colorado State University - Pueblo
Pueblo, CO
05.2022

Certificate - Emergency Medical Technician

Pueblo Community College
Pueblo, CO
04.2022

Skills

Communication skills

Cash Handling

Empathy

Patience

Problem solving

Teamwork

Work ethic

Adaptability

Computer skills

Attention to detail

Customer Service

Certification

Food Handler Certification

Timeline

Front Desk Receptionist

TG The Gym
08.2024 - Current

Barista

Starbucks
06.2024 - Current

Fine Dining Server

Avanti's Italian Restaurant
02.2023 - 08.2024

Cashier/Customer Service

Grand Canyon University
08.2022 - 01.2023

High school diploma -

Pueblo West High School

Dual Enrollment - 40 Credit Hours

Colorado State University - Pueblo

Certificate - Emergency Medical Technician

Pueblo Community College

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