Gabriella Monsalve
Liberty Township,OH
Summary
As a second-year Health Sciences student on the Pre-Med track, I am eager to apply for research opportunities to gain valuable experience and deepen my knowledge in preparation for medical school. My academic background has equipped me with strong skills in data accuracy, adherence to protocols, and clear communication. I am excited about the opportunity to contribute to meaningful research projects and work alongside a dedicated team to expand my understanding of medical sciences, ultimately enhancing my readiness for a career in medicine.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometric Technician
Pearle Vision
07.2024 - Current
- Performed accurate pre-exam testing, including autorefraction, tonometry, visual acuity, and retinal imaging to assist optometrists in comprehensive eye exams.
- Greeted patients, explained procedures, and ensured a comfortable and professional experience from check-in to checkout. (Both in English and Spanish)
- Accurately recorded patient histories and test results in electronic medical records (EMR) systems while maintaining HIPAA compliance.
- Verified vision insurance, processed co-pays, and explained benefits to patients clearly and professionally.
- Balanced front desk responsibilities with technical exam support, adapting quickly to changing priorities and patient needs.
- Monitored stock levels for lenses, frames, and contact supplies, and coordinated with lab staff to ensure timely order fulfillment.
Enrollment Services Student Worker
University of Cincinnati
01.2024 - 11.2024
- Provided high-quality support to students, parents, and prospective enrollees regarding admissions, financial aid, and registration.
- Delivered clear, empathetic, and professional verbal communication over high-volume phone lines and in written follow-ups/emails.
- Resolved complex inquiries by navigating multiple university systems and collaborating with internal departments when necessary.
- Accurately logged student interactions, updated student records, and maintained confidentiality in compliance with FERPA guidelines.
- Worked closely with full-time staff and other student workers to ensure consistent and accurate service delivery.
- De-escalated tense situations with professionalism and tact, ensuring a positive experience for callers.
Lifeguard
Kings Island Soak City
06.2023 - 08.2023
- Trained in CPR, AED use, and first aid; responded quickly and effectively to medical and water-related emergencies, such as the drowning of an infant in the wave pool.
- Maintained constant vigilance over assigned zones to ensure guest safety in a high-traffic, fast-paced water park environment.
- Collaborated effectively with other guards and supervisors to implement emergency action plans and ensure communication throughout the park.
- Conducted regular safety inspections of aquatic areas and equipment, while keeping current with routine lifeguard testing and certification requirements to uphold safety standards.
Dining Room Server
Resort Lifestyle Communities - Retirement Home
06.2021 - 08.2024
- Delivered attentive, compassionate service tailored to the needs of senior residents, ensuring comfort, respect, and a positive dining experience.
- Accurately served meals based on residents’ specific dietary restrictions and preferences, including low-sodium, diabetic-friendly, or allergen-free options.
- Managed multiple tables and service tasks in a fast-paced environment while maintaining professionalism and care.
- Worked closely with kitchen staff, servers, and supervisors to ensure meals were served promptly and to the correct standards.
Education
Bachelor of Science - Health Sciences (Pre-Med)
University of Cincinnati
Cincinnati, OH05-2027
High School Diploma -
Lakota West High School
West Chester, OH05-2023
Skills
- Data collection & documentation accuracy
- Technical equipment handling
- Clear and professional communication
- Attention to detail & protocol adherence
- Time management & multitasking
- Experience with diverse and sensitive populations
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Optometric Technician
Pearle Vision
07.2024 - Current
Enrollment Services Student Worker
University of Cincinnati
01.2024 - 11.2024
Lifeguard
Kings Island Soak City
06.2023 - 08.2023
Dining Room Server
Resort Lifestyle Communities - Retirement Home
06.2021 - 08.2024
Bachelor of Science - Health Sciences (Pre-Med)
University of Cincinnati
High School Diploma -
Lakota West High School
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