Gabriella Munoz
Tampa,FL
Summary
Working directly with people over the last four years has become a part of personal growing and learning through experiences outside of school. To consider myself very passionate and get things done correctly, especially when dealing with costumers. On another note, being a surfing instructor comes with a lot of responsibilities and risks which is how I learned to maintain calm, act quick and use critical thinking.
Overview
4
4
years of professional experience
Work History
Surf Instructor
Waterworld Surfing School
Isla Verde, Puerto Rico
06.2020 - Current
- The clientele included everyone from young children to the elderly, which helped develop patience
- The maximum people in the water learning to surf at the same time was 120 and it was classified as a new high score for the company.
- Student surfing proficiency was improved through the introduction of individualized coaching strategies and customized lesson plans.
- Acquired the ability to adapt when interacting with others, particularly in terms of training and communication.
- Pursuit of client satisfaction at all times
- This position taught me the value of having coworkers, and I would not have it any other way.
- Enforced safety protocols and performed pre-lesson equipment inspections in order to establish a secure learning environment for learners.
Admin. Manager + Restaurant Server
Arvore
San Juan, Puerto Rico
08.2021 - 05.2023
- The responsibilities at the restaurant involved managing tasks that were in accordance with the league's soccer complex alliance.
- Responsible for inventory management, cantine cleanliness, and income counting.
- Achieved departmental objectives through the development as well as execution of performance measurements and strategic plans.
- Acquired the skills necessary to converse with and assist others.
- Additionally, time management was a remarkable skill gained.
- Boosted happiness among customers by settling complaints quickly, keeping methods for interaction open, and guaranteeing top-notch service.
Education
High School Diploma -
The University of Tampa
Tampa, FL05.2027
Skills
- Strong Work Ethic
- Dependable and Responsible
- Customer Service
- Patience and composure
- CPR Certified
- Social Perceptiveness
- Initiative and Self-Motivation
- Time management
- Positive attitude
- Unflappable
- Bilingual (English and Spanish)
- Verbal Communication
Timeline
Admin. Manager + Restaurant Server
Arvore
08.2021 - 05.2023
Surf Instructor
Waterworld Surfing School
06.2020 - Current
High School Diploma -
The University of Tampa