Gabriella Onofre Zuniga
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Eager babysitter p always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level caretaker position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
09.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Babysitter
Self-employed
05.2023 - 09.2023
- Enhanced child development by engaging in stimulating activities and educational games.
- Promoted healthy habits among children through the preparation of nutritious meals and snacks.
- Fostered a safe, nurturing environment by maintaining a clean and organized living space for the children.
- Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
- Provided exceptional care for infants by feeding them according to parental guidelines, changing diapers regularly, and ensuring they received adequate sleep periods throughout the day.
- Ensured children''s physical health through outdoor activities, sports participation, and supervised playtime that promoted exercise.
- Reviewed and followed parent directions for children's care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier
Kum & Go
11.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier Team Lead
Dollar General
05.2022 - 11.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Prepared daily sales reports for management review, highlighting key insights to drive future improvements in store performance.
- Conducted regular audits of register funds, minimizing potential losses due to theft or error.
- Developed strong relationships with repeat customers through friendly service interactions.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Operated POS cash register and equipment to collect payments.
- Trained team members on cash register operation and cash handling.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
Education
High School Diploma -
Guthrie Center High School
Guthrie Center, IA05.2022
Skills
- Espresso machine operation
- Food Preparation
- Latte art
- Menu Memorization
- Opening and closing duties
- Cash Handling
- Beverage Preparation
- Food Running
- POS Systems
- Excellent memory
- Schedule Management
- Child Supervision
- Routine management
- CPR Certified
- Reliability
- Emergency Response
- Child Development
- Bathing and dressing
- Behavior Management
- Dependability
- Licensed driver
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
09.2023 - 05.2024
Babysitter
Self-employed
05.2023 - 09.2023
Cashier
Kum & Go
11.2022 - 05.2023
Cashier Team Lead
Dollar General
05.2022 - 11.2022
High School Diploma -
Guthrie Center High School
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