Gabriella Peter
Allegan,MI
Summary
As an employee, I have worked in a variety of work environments, from the retail floor to a fast-paced kitchen. I am able to adapt to almost any workplace and I always do my best to retain and apply the information being taught. I love connecting with my co-workers and learning about who they are as workers and people. I am a team player but I can also work on my own when needed. I am detailed, enjoy problem-solving, and working out the most effective and efficient way of performing a task. I am always willing to learn new things and welcome new challenges as I see them as an opportunity to get out of my comfort zone and grow as an employee and a person.
Overview
7
7
years of professional experience
Work History
Member Service Associate
Allegan District Library
02.2023 - Current
- Respond to patron calls, in-person inquiries, and emails to answer questions about services and library resources.
- Handle the check-in and check-out process of library books and materials at circulation desk.
- Place books on proper shelves when returned to circulation.
- Locate library materials and resources to fulfill patron requests.
- Assist patrons with printing, copying, and faxing.
- Monitor library environments to maintain safe, hazard-free settings.
- Collect and process fines on overdue library materials.
- Inform and support new users with thorough library orientations.
- Organize shelves when patrons return books.
Retail Associate
Style Encore
10.2022 - 01.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Hostess
Noco Provisions
05.2018 - 07.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Tasted new menu items and gave good feedback.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered phone calls to take orders and give information.
Sous Chef/Prep Cook
Creative Dining Services
10.2017 - 05.2018
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Prepared food for cafeteria of 300-600 kids each meal.
- Prepared and served various food items in fast-paced environment.
Retail Associate
Schurman Retail Group - PAPYRUS.CARLTON CARDS
02.2016 - 06.2016
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, labeled items, and arranged in a neat way.
- Helped prevent theft by keeping an eye on customers' behavior.
- Counted money and jewelry at the end of the day.
- Took money to bank every week.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree - Medical Massage Therapy
Blue Heron Academy
Kentwood, MINo Degree - Fine Arts
Calvin College
Grand Rapids, MI05.2020
High School Diploma -
Homeschooling
France11.2016
Skills
- Time Management
- Proficient in most types of technology
- Friendly and Courteous
- Detail-oriented
- Basic Bookkeeping
- Problem-Solving
- Literary Knowledge
- Data Entry
- Creative Solutions
- Written and Oral Communications
- Telephone Etiquette
- Processes and Procedures
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Member Service Associate
Allegan District Library
02.2023 - Current
Retail Associate
Style Encore
10.2022 - 01.2023
Hostess
Noco Provisions
05.2018 - 07.2018
Sous Chef/Prep Cook
Creative Dining Services
10.2017 - 05.2018
Retail Associate
Schurman Retail Group - PAPYRUS.CARLTON CARDS
02.2016 - 06.2016
No Degree - Medical Massage Therapy
Blue Heron Academy
No Degree - Fine Arts
Calvin College
High School Diploma -
Homeschooling
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