Gabriella Pinheiro
West Point,GA
Summary
I am an international student-athlete at Point University in Georgia pursuing an undergraduate degree in Business Administration. I look forward to acquiring experiences in areas related to business administration here in the United States. I cannot wait to start applying the knowledge I have been gaining at college in a "real world" business, I also cannot wait for the challenges and opportunities that the future holds for me.
Being an international student from Brazil, I have repeatedly been exposed to new cultures, languages, and diverse groups of people. This taught me to quickly adapt to changes and broadened my perspective which lets me add different cultural insights and versatility to fulfill tasks. I am eager to learn and enjoy unexpected challenges and I am determined to excel.
The skills I have acquired from the competitive college life defined me and my work ethic and I am looking forward to implementing and improving them in any opportunity I receive.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sports Information Student Assistant
Point University
09.2023 - Current
- Engaged with audiences to create memorable experiences at live performances.
- Collaborated with other entertainers to create engaging acts.
- Performed live shows at various venues throughout region.
- Implemented creative techniques to create unique performances.
- Took photos from different angles and perspectives to capture perfect images.
- Collaborated with other photographers and videographers to capture special events.
- Utilized various types of camera equipment to capture best possible shots.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Lifeguard
Lack's Beach Service
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Maintained professional, neat and safe swimming area with regular attention to trash and chair arrangements.
- Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
- Observed swimmers to quickly detect signs of distress and dangerous animal activity.
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Prevented public from accessing water during rip tides, strong undertow or presence of animals such as sharks and jellyfish swarms.
- Verified first aid supplies each day to effectively handle any emergency.
Student Store Employee
The Nest Cafe
09.2022 - 05.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Operated POS systems to accurately process customer purchases.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Student Worker
Aramark
09.2021 - 05.2023
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Assisted with mealtimes by plating food when working serving line.
- Set up, broke apart and cleaned up serving areas at beginning and end of day.
- Stored and organized incoming food and supplies.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Assembled kitchen and serving equipment.
Education
High School Diploma -
SEB Dom Bosco
Curitiba, Brazil12.2020
Skills
- Live Audience Entertainment
- Teamwork and Collaboration
- Creative Thinking
- Promoting Events
- Interpersonal Communication
- Emotional Control
Certification
- First Aid
- Cardiopulmonary Resuscitation (CPR)
- Photography
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sports Information Student Assistant
Point University
09.2023 - Current
Lifeguard
Lack's Beach Service
05.2023 - 08.2023
Student Store Employee
The Nest Cafe
09.2022 - 05.2023
Student Worker
Aramark
09.2021 - 05.2023
High School Diploma -
SEB Dom Bosco
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