Gabriella Pinto

I’m a dependable, detail-oriented professional with over four years of experience helping people, keeping things organized, and making complex tasks feel simple. From live chat and email to phone support and administrative coordination, I thrive on keeping systems running smoothly and interactions positive.

I’m comfortable juggling multiple platforms, mastering new tools quickly, and turning fast-paced environments into spaces where clarity and efficiency reign. Earlier roles in retail, hospitality, and call centers gave me a solid foundation in multitasking, problem-solving, and communicating with empathy and professionalism.

Now, I’m looking for opportunities in customer care, administrative support, data entry, or transcription—roles where precision, reliability, and a people-first mindset truly matter.

• Ranked in the top QA percentile for accuracy and communication at Hyatt’s Global Contact Center.
• Selected to assist with cross-department chat projects due to reliability and attention to detail.
• Consistently achieved 95%+ customer satisfaction ratings on post-interaction surveys.

• Navigating Employee Relations as an HR Professional Present
• HR Foundations Present