Gabriella Quintans
Media,PA
Summary
High energy manager with great team leadership, planning and organizational skills built during successful career. Eagerness to learn and smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a warm and caring personality to customer service. Offering more than 20 years of restaurant management experience with an adaptable, friendly approach. Highly committed to ensuring quality of services and products.
Overview
24
24
years of professional experience
Work History
Route Sales Representative
Frito Lay
10.2022 - Current
- Exceeded sales targets leveraging effective territory management and mindful strategic route planning.
- Delivered exceptional customer service, closely reviewing feedback to address needs and enhance account holder relationships.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Maintained strong relationships with customers through proactive communication and follow-through, contributing to increased sales.
- Monitored advertised product sales to ensure adequate stock levels, maintaining inventory to meet customer demand during promotions.
- Excel in proper display of products at customer sites in alignment with Frito Lay standards (PRIDE), enhancing brand visibility and driving sales.
Manager
Papa Louie’s Pizzeria
06.2000 - 05.2022
- Directed daily operations to meet customer demands and business goals, maintaining a high standard of team efficiency and productivity.
- Developed and implemented strategic plans to enhance team performance, including cross-training and skill development.
- Monitored and managed inventor, optimized payroll, and controlled food costs to improve profitability.
- Demonstrated adaptability and problem-solving by adjusting schedules and task assignments in response to dynamic operational needs.
- Implemented online ordering system to expand customer access, increase sales, and streamline ordering processes.
Restaurant Manager
Olive Garden
01.2017 - 08.2021
- Fostered a positive work environment that emphasized quality service and customer satisfaction, leading to improved customer feedback and retention.
- Directed hiring,training, and supervision of staff, ensuring team alignment with operational goals and company standards.
- Conducted routine evaluations of health,safety, and sanitation processes, implementing changes to meet compliance standards.
- Managed financial operation, including cash flow,credit transaction, and supply orders, maintaining accurate records and operational efficiency.
Education
Lawton High School
Lawton, OKCameron University
Lawton, OKSkills
- Team leadership and development
- Quick learner
- Sales goals-oriented
- Skilled problem solver and decision maker
- Computer literate
- Active listening skills
- Motivated team player
- Strong customer relations
- Positive, friendly, and energetic
- Strategic planning and organization
- Natural leader
Timeline
Route Sales Representative
Frito Lay
10.2022 - Current
Restaurant Manager
Olive Garden
01.2017 - 08.2021
Manager
Papa Louie’s Pizzeria
06.2000 - 05.2022
Lawton High School
Cameron University
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