Gabriella Ramirez
Calexico,CA
Summary
Empathetic and motivated Licensed Vocational Nurse with a strong dedication to quality patient care and continuous professional growth. As a recent graduate, I possess a solid academic foundation combined with practical clinical experience that has strengthened my clinical judgment, teamwork, and adaptability in dynamic healthcare settings. I entered the nursing field because of my genuine passion for helping others and my commitment to making a meaningful difference in patients' lives. Skilled in therapeutic communication, wound management, patient education, and collaboration with multidisciplinary teams, I thrive in environments that value learning and compassion. Known for my proactive approach, reliability, and empathy, I am devoted to providing safe, evidence-based care while advancing toward my future goals of becoming a Registered Nurse and Nurse Practitioner.
Overview
11
11
years of professional experience
Work History
Skin Specialist
Ellaskinology
09.2024 - Current
- Founded and operated a successful facial spa business offering personalized skincare services, including facials, chemical peels, microdermabrasion, and non-invasive treatments tailored to client skin types and concerns.
- Performed comprehensive skin analyses and developed customized treatment plans to address issues such as acne, hyperpigmentation, aging, and sensitivity, resulting in high client satisfaction and retention.
- Maintained the highest standards of cleanliness and safety by strictly following aseptic procedures, sanitizing equipment and treatment areas, and complying with all health and safety regulations.
- Managed all aspects of business operations, including client scheduling, inventory management, bookkeeping, and vendor relations.
- Handled all front-of-house duties such as appointment setting, client intake, payment processing, and maintaining accurate and confidential client records.
- Led marketing and branding efforts across social media platforms (e.g., Instagram, Facebook) to promote services, generate leads, and engage with the community, resulting in increased visibility and client growth.
- Developed and implemented promotional campaigns and loyalty programs to increase customer retention and referrals.
- Provided education to clients on proper skincare routines, product recommendations, and post-treatment care to ensure long-term results and healthy skin practices.
- Built a loyal client base through exceptional service, professionalism, and results-driven skincare solutions.
Sales Expert
T Mobile
08.2020 - 10.2023
- Drive wireless sales by assessing customer needs and recommending devices, rate plans, and accessories to fit usage age and budget.
- Explain product features, promotions, and protection options; demonstrate devices and services to increase conversion.
- Process transactions accurately (cash/credit), prepare sales documentation, and ensure compliance with payment/exchange policies.
- Support trade-ins by estimating/quoting trade-in values and completing required steps for eligible upgrades.
- Maintain strong product knowledge, including current promotions, financing options, and return/exchange guidelines.
- Keep sales floor organized and visually appealing; restock and return merchandise to correct locations after demos.
Key Holder/Mobile Expert
Metro by T-Mobile
06.2017 - 08.2020
- Opened/closed the store and secured cash/merchandise following security procedures.
- Balanced cash drawers and completed end-of-day tasks, including counts, separation of receipts/coupons, and deposit preparation.
- Led customer-facing sales efforts: explained products/services, answered questions, and closed sales for phones, plans, and accessories.
- Handled returns/exchanges per policy and resolved customer concerns to support satisfaction and retention.
- Assisted with inventory tasks (counts, records, requisitions) and helped maintain accurate sales and stock documentation.
- Supported daily team operations by coaching peers as needed and coordinating tasks during high-traffic periods.
- Successfully drove new product lines to increase annual profits by 92%.
Hospital Clerk
El Centro Regional Medical Center
11.2014 - 04.2015
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support
- .Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Received and directed incoming faxes, travel tickets and deliveries.
- Worked with electronic health records software and database systems.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and directed to different building areas.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Operated copiers, scanners, fax machines and credit card machines.
Education
High School Diploma -
Calexico High School
Calexico, CA06-2014
Vocational-Technical Education
California Nursing Educational Institute
Palm Springs, CA12-2025
Certificate - Cosmetologist
International School of Beauty
Palm Desert, CA11-2023
Associate of Arts - Behavioral Sciences
Imperial Valley College
Imperial, CA06-2019
Skills
- Vital signs monitoring
- Diabetes management
- Cardiac care
- Compassionate care
- Pediatric nursing
- Catheter care
- Emergency care
- Health promotion
- End-of-life care
- Clinical decision making
- Lab testing procedures
- G-tube care
- Patient support
- Patient records
- Medication and dosage
- Verbal and written communication
- Catheter monitoring
- Fluid monitoring
- HIPAA guidelines
- Emotional support
- Grooming support
- Team collaboration
- Bandage care
- Patient assessments
- Punctual and reliable
- Wound management
- Bedside charting
- Flexible schedule
- First aid and CPR
- Infection control
- Activities of daily living
- Test results review
- Scheduling
- Bookkeeping
- Multi-line telephone skills
- Meticulous and organized
- Tech-Savvy
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Skin Specialist
Ellaskinology
09.2024 - Current
Sales Expert
T Mobile
08.2020 - 10.2023
Key Holder/Mobile Expert
Metro by T-Mobile
06.2017 - 08.2020
Hospital Clerk
El Centro Regional Medical Center
11.2014 - 04.2015
High School Diploma -
Calexico High School
Vocational-Technical Education
California Nursing Educational Institute
Certificate - Cosmetologist
International School of Beauty
Associate of Arts - Behavioral Sciences
Imperial Valley College