Gabriella Ruiz
Phoenix,AZ
Summary
Dynamic Security Guard with a proven track record in maintaining safety and security at Phoenix Children's Hospital. Exceptional in customer service and conflict resolution, demonstrating strong leadership and decision-making skills. Adept at fostering a safe environment through meticulous preparation and effective teamwork. Committed to excellence in communication and organization, ensuring a secure and welcoming atmosphere for all.
Overview
4
4
years of professional experience
Work History
Hospital Security Guard (Unarmed)
GardaWorld Security
04.2022 - Current
- Customer Service
- Take families/Visitors to correct location of hospital
- Take hourly patrols around hospital/ In Parking lots or Garages
- Help with serious issues
- Make staff/visitors feel safe
- Make everyone feel welcomed
- Escort patients to different areas of hospital if needed
- Help with helicopter/ambulance escorts
Business Development
RedLine Companies
02.2022 - 04.2022
- Customer Service
- Make sales
- Answer phone calls
- Call customers off Home Advisor
- Email customers
- Make tickets for customer projects
- Make field copies for installation
- Confirm customer order confirmations
- Make files for customer projects
Store Associate
Finish Line
07.2021 - 01.2022
- Customer Service
- Sell shoes/ apparel
- Answer phone calls
- Cashier
- Picking online orders
- Packing orders
- Organize the stockroom
- Organize shoes on display
- Organize apparel on display
Member Service Representative
Planet Fitness
10.2020 - 01.2022
- Customer Service
- Create a positive environment
- Answer phone calls
- Make sure gym and equipment are clean and sanitized
- New member sign-up
- Former member cancellation
- Give tours to potential members
- Sell memberships
- Cashier
Education
High School - Softball, Volleyball, Computer Science, JROTC, JROTC Leadership
Maryvale High School
Phoenix, AZ05.2020
Skills
- Customer service
- Organization
- Preparation
- Communication
- Teamwork
- Leadership
- Time management
- Decision-making
- Conflict resolution
Awards
- Honor Roll
- Given a leadership position in JROTC
- Athletic reward
Timeline
Hospital Security Guard (Unarmed)
GardaWorld Security
04.2022 - Current
Business Development
RedLine Companies
02.2022 - 04.2022
Store Associate
Finish Line
07.2021 - 01.2022
Member Service Representative
Planet Fitness
10.2020 - 01.2022
High School - Softball, Volleyball, Computer Science, JROTC, JROTC Leadership
Maryvale High School
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