GABRIELLA RUSSO
TRUMBULL,US
Summary
Customer service professional for over 4 years of experience excelling in customer service and communication. Demonstrates strong skills in multitasking, merchandising, and problem-solving, consistently enhancing team performance and customer satisfaction. Passionate about fostering positive relationships and eager to contribute further to a dynamic retail environment.
Overview
4
4
years of professional experience
Work History
Cheerleading Coach
AYC
08.2023 - Current
- Lead engaging cheer sessions, boost team spirit, create challenging routines, enhance athletic skills
Kids Program
DIG
01.2023 - Current
- Implement structured training programs, enhancing skill progression and performance
- Track individual growth, adjusting coaching strategies for optimal results
- Play with kids
- Work for birthday parties
- Manage summer camps
- Arts and crafts with kids
Babysitter
Family Friends And Neighbors
11.2020 - Current
- Transported children to and from school bus stop
- Assisted children with homework assignments across different subjects
- Played games, worked on puzzles, and read books to young children
- Organized and cleaned home after activities
- Communicated positively with children and guardians
- Encouraged children to be understanding and patient with others
- Monitored children play activities with safety
- Identified warning signs of emotional and development problems in children
- Supported children in daily activities, including playing, meal and snacks, hygiene, and socialization
Retail Associate
GoodWill Monroe Store & Donation Station
10.2021 - 03.2022
- Greeted and interacted with customers
- Consulted with customers to understand their needs
- Assisted customers with purchase decisions and questions about merchandise
- Collected payment as store cashier
- Multitasking from being on the sales floor to the donation center
- Helped sort and hang merchandise
- Kept areas neat while working and returned items to correct locations following demonstrations
- Verbal communication skills and listening skills
Education
Human Services
Post University
WaterburyHigh school -
Trumbull High school
Trumbull, Connecticut06.2022
Skills
- Time management
- Problem solving
- Communication
- Teamwork
- Multitasking
- Cash handling
- Merchandising
- Childcare
Timeline
Cheerleading Coach
AYC
08.2023 - Current
Kids Program
DIG
01.2023 - Current
Retail Associate
GoodWill Monroe Store & Donation Station
10.2021 - 03.2022
Babysitter
Family Friends And Neighbors
11.2020 - Current
Human Services
Post University
High school -
Trumbull High school
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