Gabriella Saliba
Wrentham,MA
Summary
Dynamic and customer-focused professional with over 5 years of experience in the restaurant industry, excelling in high-pressure environments and delivering exceptional service. Adept at multitasking, problem-solving, and building rapport with clients, ensuring satisfaction. Passionate about leveraging strong communication, interpersonal skills, and a keen attention to detail to transition into the healthcare field. Seeking a healthcare position where I can utilize my experience in managing diverse situations, collaborating with teams, effectively multi-tasking, and providing compassionate and efficient care to patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
Raillery Public House
09.2024 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Loretta's Last Call
04.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Hostess
The Beehive
10.2023 - 05.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Barista
Starbucks
04.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Undergraduate Researcher
University of Massachusetts Boston
05.2023 - 09.2023
- Built strong relationships with faculty advisors through regular meetings to discuss project goals, challenges faced, and potential solutions.
- Optimized experiment outcomes by critically analyzing results, identifying trends or discrepancies, and recommending adjustments as necessary.
Education
Bachelor of Science - Psychology
University of Massachusetts, Boston
Boston, MA12-2024
Skills
- Analytical Laboratory Skills
- Data Analysis
- Memory retention
- Flexible and adaptable
- Proficient in Multitasking
- Strong work ethic
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) - American Red Cross.
Languages
Arabic
Native or Bilingual
Timeline
Server/Bartender
Raillery Public House
09.2024 - Current
Server
Loretta's Last Call
04.2024 - 10.2024
Hostess
The Beehive
10.2023 - 05.2024
Undergraduate Researcher
University of Massachusetts Boston
05.2023 - 09.2023
Barista
Starbucks
04.2023 - 10.2023
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) - American Red Cross.
Bachelor of Science - Psychology
University of Massachusetts, Boston
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