Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GABRIELLA SANCHEZ

ALBUQUERQUE,NM

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Bartender

377 Brewery
03.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Supervisor After School Program

Campfire
08.2021 - 12.2021
  • Created bonds with students, parents and family.
  • Strengthened communication skills through regular interactions with others.
  • Responsible for child's while being and staffs.
  • Created fun activities for the participants.
  • Site Manager.

Recreation Leader

City Of Albuquerque
05.2018 - 12.2020
  • Developed positive and productive relationships with kids, parents and staff.
  • Supervised groups of up to 30 children under age 5-11 from arrival through departure at end of day.
  • Engaged participants in recreational activities and team-building exercises.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Researched, planned and organized mentally stimulating activities for individuals.
  • Maintained inventory of supplies and equipment with established sign-out procedures.

Cashier

Chick-fil-A
09.2020 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Central New Mexico Community College
Albuquerque, NM

University of New Mexico
Albuquerque, NM

High School Diploma -

Manzano High School
Albuquerque, NM
05.2018

Skills

  • Guest Engagement
  • Food Running
  • High-Volume Dining
  • Knowledgeable both on spirits and beer
  • Fast service
  • Friendly
  • Thrives under high pressure environments

Certification

  • Alcohol Serving permit
  • CPR Certified

Timeline

Server/Bartender

377 Brewery
03.2022 - Current

Supervisor After School Program

Campfire
08.2021 - 12.2021

Cashier

Chick-fil-A
09.2020 - 11.2020

Recreation Leader

City Of Albuquerque
05.2018 - 12.2020

Central New Mexico Community College

University of New Mexico

High School Diploma -

Manzano High School
GABRIELLA SANCHEZ