Gabriella Saunders
Wheatley Height,NY
Summary
Dynamic professional with demonstrated leadership in team collaboration, achieving increased program effectiveness. Skilled in conflict resolution and time management, ensuring high-quality outcomes. Adept in activities planning and creative thinking. Excelled in fostering child development and enhancing customer satisfaction through strategic planning and exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Daycare Assistant
Angel Steps
12.2021 - Current
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Implemented daily routines and activities to stimulate and engage children.
- Collaborated with other staff members to create a cohesive team atmosphere, resulting in increased overall effectiveness of the daycare program.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
In-Home Babysitter
01.2022 - 04.2023
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
- Reviewed and followed parent directions for children's care.
- Provided developmentally appropriate activities for children.
- Communicated positively with children and guardians.
Retail Worker
06.2019 - 12.2019
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
Bachelor of Arts - Psychology, Minor Criminal Justice
06.2021
Skills
- Activities Planning
- Creative Thinking
- Time Management
- Problem-Solving
- Conflict Resolution
- Team Leader
- Strategic Planning
- Customer service experience
- Attention to Detail
- Critical Thinking
- Goal Setting
- Report Writing
Certification
- Google Project Management -2024
- Introduction to Project Management -2016
Timeline
In-Home Babysitter -
01.2022 - 04.2023
Daycare Assistant - Angel Steps
12.2021 - Current
Retail Worker -
06.2019 - 12.2019
Medgar Evers College of The City University of New York - Bachelor of Arts, Psychology, Minor Criminal Justice
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