Gabriella Segura

• Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
• Reduced challenging behaviors by implementing evidence-based interventions and monitoring their effectiveness.
• Provided ongoing supervision and guidance to junior therapists, ensuring adherence to best practices in ABA therapy.
• Collaborated with multidisciplinary teams to devise comprehensive strategies for achieving clients'' behavioral goals.
• Developed strong rapport with clients, fostering trust and facilitating meaningful therapeutic relationships.

During my tenure, I welcomed customers and guests warmly, addressing their needs with care. I supported offices with projects, managed social media, and provided assistance to managers, ensuring prompt and friendly responses to inquiries. Monitoring the lobby for efficiency, I maintained detailed guest records and managed incoming calls and emails proficiently. Utilizing my MLS knowledge, I managed communications effectively.

In my administrative role, I provided essential information to customers, managed data entry with precision, and handled sensitive information discreetly. I organized schedules, managed files, and ensured a tidy workspace, also handling clerical tasks like filing and mail distribution. Proactively managing office supplies and executing billing tasks efficiently, I utilized Microsoft Office tools to enhance office operations.

Additionally, I installed and maintained high-quality signage for businesses, contributing significantly to client satisfaction. My diverse skill set and dedication to excellence improved office efficiency and customer service, making a substantial impact.

As an Executive Assistant with 3+ years of experience, I excel in handling confidential tasks and ensuring routine work is done effectively. With proven management and teamwork skills, I daily managed social media accounts and supervised 2 interns. I maintained office equipment, collaborated on projects for improved operations, and used advanced software for reports and presentations. Efficiently handling executive communication and schedules, I managed calendars, coordinated travel, and maintained confidentiality with discretion and tact.

With over 3 years of experience as a Personal Assistant and content creator, I have a proven track record of handling confidential tasks and routine work effectively. In addition to my management and teamwork skills, I bring expertise in marketing, business development, and project management to the table. Customer service was a pivotal aspect of my role, where I also managed executive communication by handling emails, phone calls, and scheduling appointments seamlessly.

Moreover, I efficiently managed executive calendars, optimizing time by coordinating meetings and travel arrangements. Upholding confidentiality, I ensured sensitive documents were appropriately stored and distributed as required. Collaborating on special projects, I contributed to enhancing overall business operations. Utilizing editing and photography tools, I crafted compelling stories to boost brand engagement. Additionally, I managed social media accounts, ensuring timely responses to comments and messages, actively engaging with the community.

In my role as an Executive Assistant to a busy homeowner/business owner for nearly 3 years, I've managed diverse responsibilities. This includes organizing computer files, maintaining records, and daily management of social media accounts. Providing administrative support, I scheduled meetings, arranged travel, and managed documentation. Handling confidential information with care, I took detailed meeting notes and ensured efficient task tracking. Additionally, I managed household inventory, utilized Google Workspace for organization, and created presentations. I enhanced time management, addressed inquiries, and optimized email processes. Proficient in Microsoft Office, I excel in supporting executives, overseeing calendars, improving billing accuracy, managing mail, and monitoring inventory, contributing to smooth operations.

In my role, I created customer service scorecards and managed telephone inquiries while assisting guests in person. I updated pricing and signage for product displays, ensuring customer information. Monitoring inventory levels, I ordered and replenished stock for optimal availability. Collaborating with team members for efficiency during busy hours, I maintained composure during high-volume transactions. At the end of shifts, I cleaned stations and restocked supplies. Focusing on guest experience, I maintained a welcoming workspace, consistently meeting and exceeding customer service goals.