Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Somarriba

Miami,FL

Overview

6
6
years of professional experience

Work History

Lead Clinical Care Coordinator

Neurobehavioral Institute
Miami, FL
02.2023 - Current
  • Explained policies, procedures and services to patients and families.
  • Processed patient intake information and updated medical records prior to admission.
  • Scheduled initial consultations and care plans for patients.
  • Liaised effectively with patients, staff members, and outside providers to promote high levels of communication and interaction.
  • Assigned cases to appropriate care coordinator.
  • Documented all patient contact in internal communication log.
  • Compiled and maintained medical charts and reports in NextStep Solutions and Tebra.
  • Performed daily audits of active patient charts.
  • Demonstrated flexibility during changes to patient care practice.
  • Cultivated positive relationships with patients and families to help facility meet satisfaction scores and patients obtain best possible care.

Business Office Manager/Client Care Coordinator

Family Recovery Specialists
Miami, FL
05.2021 - 02.2023
  • Admitted clients into the facility and completed thorough intake documentation.
  • Verified client insurance and collected payments as needed.
  • Maintained documentation of client encounters and services in accordance with company standards.
  • Sorted and distributed mail on a weekly basis.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Collected urine samples and sent them out for processing.
  • Played an active role in weekly staffing meetings.
  • Resolved client issues by correcting immediate problems and communicating with staff.
  • Coordinated services for clients based on individual needs by matching clients with clinicians and outside resources.
  • Attended and participated in continuing educational programs to optimize job performance.

Secretary

Global Consulting and Management, Inc.
Miami, FL
06.2019 - 05.2021
  • Created agendas, meeting notes and other documents to enhance the collaborative process.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Maintained organized filing system of paper and electronic documents.
  • Checked office supplies stock and placed orders to maintain levels.
  • Revised and maintained master calendar for client appointments.

Education

Miami Palmetto Senior High School
Miami, FL
4 2018

Skills

  • Bilingual (English/Spanish)
  • Organization
  • Insurance verification
  • Billing
  • Scheduling
  • Inventory management
  • Multitasking
  • Recordkeeping
  • Prioritization and time management
  • Problem resolution
  • HIPAA Compliance
  • Customer Service

Timeline

Lead Clinical Care Coordinator

Neurobehavioral Institute
02.2023 - Current

Business Office Manager/Client Care Coordinator

Family Recovery Specialists
05.2021 - 02.2023

Secretary

Global Consulting and Management, Inc.
06.2019 - 05.2021

Miami Palmetto Senior High School

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Gabriella Somarriba