Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
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GABRIELLA STEELE

Fort Myers

Summary

Dynamic Admissions Advisor at Celadon Recovery with a proven track record in client onboarding and resource management. Skilled in crisis intervention and community collaboration, I enhance client experiences while driving program success. My empathetic approach fosters trust, ensuring effective admissions processes and improved client outcomes.

Overview

9
9
years of professional experience

Work History

Admissions Advisor

Celadon Recovery
Fort Myers
10.2024 - 04.2025
  • Answer calls generated by internet, business development and marketing department.
  • Follow admission guidelines as outlined per policies and procedures
  • Complete pre-screenings and obtain necessary client information
  • Properly explain program services and admissions procedures
  • Manage onboarding of clients
  • Refer clients to other programs or organizations if they do not meet the programs admission requirements
  • Prepare admissions reports as needed by collecting, analyzing, and summarizing data and trends.
  • Organize patient records and documentation, and enter into CMR
  • Build trust with clients to collect information and proceed with admission process
  • Lead with Empathy
  • Implementing flexibility into clients admissions process

Case Manager

Centerstone
Fort Myers
01.2024 - 10.2024
  • Manage diverse caseload, provide compassionate support, and enhance client well-being
  • Collaborate with community partners to improve care quality and resource allocation
  • Assess client needs, analyze data, and utilize evidence-based practices for better outcomes
  • Admit new clients, plan discharges, and conduct screenings including Biopsychosocial and PHQ-9
  • Create treatment plans, monitor recovery success, and drive measurable improvements

Retail Associate

Aksels
Denver
11.2020 - 06.2021
  • Consistently promoted sales and special offers to walk-in customers, contributing to increased foot traffic and customer engagement
  • Optimized store layouts and visual merchandising strategies, driving customer engagement and boosting sales performance in a dynamic retail environment
  • Actively participated in team meetings, contributing insights to enhance sales strategies and improve customer experience in a fast-paced retail setting

Barista

Starbucks
Denver
06.2020 - 10.2020
  • Memorized official preparations to serve all customer beverage desires
  • Enthusiastically engaged with customers to ensure long-term sales as well as satisfaction

Orthodontist Assistant

Richards Orthodontics
Fort Myers
02.2016 - 10.2017
  • Seated patients prepared them for treatment and explained aftercare instructions in detail
  • Photographed patients' teeth for records system and prepared x-ray machines for hygienic patient use then administered x-rays
  • Sanitized equipment, cleaned treatment rooms and desks, restocked supplies after each patient's treatment to maintain cleanliness in preparation for the next patient
  • Entered patient data into records system in line with confidentiality protocols to maintain patient privacy

Education

BACHELOR OF ARTS - PSYCHOLOGY

University of South Florida
Tampa, FL
12.2023

Skills

  • Hosting Relapse Prevention Group
  • Sales Strategy
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Crisis Intervention
  • Conflict Resolution
  • Case Documentation
  • Risk Assessment
  • Emotional Intelligence
  • Team Building
  • Community Outreach
  • Motivational Interviewing
  • Client Advocacy
  • Service Coordination
  • Resource Management
  • Client onboarding
  • Admissions procedures
  • Community collaboration
  • Resource allocation
  • Customer service
  • Team collaboration
  • Program evaluation
  • Effective communication
  • Conflict resolution
  • Trust building
  • Case management
  • Analytical skills
  • Professional demeanor
  • Organizational skills
  • Active listening
  • Admissions
  • Social media proficiency

Additional Information

Manage diverse caseload, provide compassionate support, and enhance client well-being., Collaborate with community partners to improve care quality and resource allocation., Assess client needs, analyze data, and utilize evidence-based practices for better outcomes., Admit new clients, plan discharges, and conduct screenings including Biopsychosocial and PHQ-9., Create treatment plans, monitor recovery success, and drive measurable improvements., Consistently promoted sales and special offers to walk-in customers, contributing to increased foot traffic and customer engagement., Optimized store layouts and visual merchandising strategies, driving customer engagement and boosting sales performance in a dynamic retail environment., Actively participated in team meetings, contributing insights to enhance sales strategies and improve customer experience in a fast-paced retail setting., Memorized official preparations to serve all customer beverage desires., Enthusiastically engaged with customers to ensure long-term sales as well as satisfaction., Frequently checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning., Maintained stringent quality control by monitoring equipment temperatures, ensuring optimal product freshness and safety standards., Conceptualized and executed creative promotional displays, driving increased foot traffic and boosting sales of featured products., Seated patients, prepared them for treatment, and explained aftercare instructions in detail., Photographed patients' teeth for records system and prepared x-ray machines for hygienic patient use then administered x-rays., Sanitized equipment, cleaned treatment rooms and desks, restocked supplies after each patient's treatment to maintain cleanliness in preparation for the next patient., Entered patient data into records system in line with confidentiality protocols to maintain patient privacy.

Affiliations

Photography

Art

Dance

SInging

Piano

Timeline

Admissions Advisor

Celadon Recovery
10.2024 - 04.2025

Case Manager

Centerstone
01.2024 - 10.2024

Retail Associate

Aksels
11.2020 - 06.2021

Barista

Starbucks
06.2020 - 10.2020

Orthodontist Assistant

Richards Orthodontics
02.2016 - 10.2017

BACHELOR OF ARTS - PSYCHOLOGY

University of South Florida
GABRIELLA STEELE