Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gabriella Suppa

Boonton,NJ

Summary

Dedicated and compassionate professional with a strong background in customer service and fast-paced team environments. Skilled in communication, multitasking, and building meaningful relationships. Eager to apply a service-oriented mindset and work ethic to a future career in nursing.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress/Supervisor

Suppa's Ristorante & Pizzeria
Denville, NJ
03.2024 - Current
  • Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Built and maintained strong customer relationships, driving retention and satisfaction.

Medical Office Assistant

Clifton Cosmetic Center
Clifton, NJ
06.2023 - 08.2024
  • Greeted patients and visitors in a professional and friendly manner.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
  • Assisted with scheduling follow-up appointments for patients after their appointments.

Waitress

Caldwell Seafood Market & Cafe
West Caldwell, NJ
05.2021 - 03.2024
  • Delivered exceptional customer service in a fast-paced environment, demonstrating strong interpersonal and communication skills under pressure.
  • Effectively prioritized multiple tasks and managed time efficiently during high-volume shifts, ensuring smooth team operations and customer satisfaction.
  • Practiced attentive listening and clear communication to accurately take orders and resolve concerns.
  • Worked collaboratively with kitchen staff and servers, building teamwork and accountability.
  • Built meaningful, trust-based relationships with regular customers, reflecting empathy, reliability, and strong interpersonal communication.

Education

High School Diploma -

Montville Township High School
Montville, NJ
06-2023

Bachelor of Science - Nursing

William Paterson University of New Jersey
Wayne, NJ

Skills

  • Customer Service
  • Time Management
  • Multitasking
  • Communication
  • Problem Solving
  • Team Collaboration
  • Conflict Resolution
  • Attention to Detail
  • Stress Tolerance
  • Compassionate Care

Certification

  • CPR/AED

References

References available upon request.

Timeline

Waitress/Supervisor

Suppa's Ristorante & Pizzeria
03.2024 - Current

Medical Office Assistant

Clifton Cosmetic Center
06.2023 - 08.2024

Waitress

Caldwell Seafood Market & Cafe
05.2021 - 03.2024

High School Diploma -

Montville Township High School

Bachelor of Science - Nursing

William Paterson University of New Jersey

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