Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriella Tyler

Bayonne

Summary

Experienced and compassionate professional dedicated to creating nurturing and structured environments for children. Skilled in leveraging effective communication, active listening, and problem-solving techniques to adapt to diverse family needs. Proven track record of fostering emotional, social, and intellectual growth through innovative, engaging activities that promote developmental milestones. Passionate about supporting children’s well-being and empowering families through personalized care and guidance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Live-Out Nanny

Aleah Gonzalez
01.2022 - Current
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child's progress and needs.
  • Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
  • Enhanced children's emotional well-being by implementing age-appropriate activities and routines.
  • Maintained detailed records of each child's habits, and developmental milestones achieved during my care period.
  • Taught basic life skills such as personal hygiene practices to promote independence among the children under my care.

Customer Experience Manager

Micheals
06.2020 - 12.2022
  • Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Conducted regular performance reviews with team members, fostering professional growth and development.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Analyzed customer feedback data to identify trends and areas for improvement.

Education

Bachelor of Arts - Psychology

Kean University
Union, NJ
12-2024

Skills

  • Activity planning
  • First aid certified
  • Safety awareness
  • Social development
  • Emotionally supportive
  • Social integration
  • Child development
  • Customer empathy
  • Cross-functional collaboration
  • Data analytics
  • Calendar management
  • Teamwork and collaboration

Certification

  • Cardiopulmonary Resuscitation (CPR) Certification – American Red Cross or American Heart Association.
  • First Aid Certification – American Red Cross or American Heart Association.

Timeline

Live-Out Nanny

Aleah Gonzalez
01.2022 - Current

Customer Experience Manager

Micheals
06.2020 - 12.2022

Bachelor of Arts - Psychology

Kean University
Gabriella Tyler