Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Valenzuela

Flagstaff,AZ

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Team player and communicative to my fellow associates. Will do everything to the best of my abilities.

Overview

4
4
years of professional experience

Work History

Hostess

Z'tejas Southwestern Grill
05.2022 - 08.2023

Greeted customers warmly, with a nice smile and a kind voice.

Answered calls for reservations, to-go orders, wait times, restaurant availability, and Woo Woo Burger.

Seated customers to their liking, if preferred.

Supported associates if it was bussing, delivering waters or cornbread to tables, and more.

Trained new hostesses on customer service and polices.

Monitored seating area for future incoming customers.

Organized, and or cleaned when I could.

Team Member

Jimmy John's
06.2020 - 08.2023

Took customers orders whether it was on register, drive-thru, or over the phone pick ups/deliveries.

Made sandwiches.

Cleaned front and back of restaurant.

Run a POS system.

Work scheduled shifts and picked up shifts for needed associates.

Prepare for next day orders.

Maintained productive tasks if it was slow.

Kept an overall safe work environment.

Hostess

Soul Cafe
10.2019 - 05.2020

I welcomed in customers, greetings as they came in, or left.

Sat parties at their tables.

Cleaned and bussed tables.

Set up for the next shift at the end of my shift.

Answered phone calls regarding reservations, to go orders, and or questions about the restaurant.

Communicated to servers, bartenders, and other fellow associates.

Accommodated customers to the best of my abilities.

Education

High School Diploma -

Pinnacle High School
Phoenix, AZ
05.2023

Skills

Customer service

Table setting arrangements

Reservation arrangements

Running a drive-thru

To-go order preparation

Greeting and escorting guests

Timeline

Hostess

Z'tejas Southwestern Grill
05.2022 - 08.2023

Team Member

Jimmy John's
06.2020 - 08.2023

Hostess

Soul Cafe
10.2019 - 05.2020

High School Diploma -

Pinnacle High School
Gabriella Valenzuela