Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Team player and communicative to my fellow associates. Will do everything to the best of my abilities.
Greeted customers warmly, with a nice smile and a kind voice.
Answered calls for reservations, to-go orders, wait times, restaurant availability, and Woo Woo Burger.
Seated customers to their liking, if preferred.
Supported associates if it was bussing, delivering waters or cornbread to tables, and more.
Trained new hostesses on customer service and polices.
Monitored seating area for future incoming customers.
Organized, and or cleaned when I could.
Took customers orders whether it was on register, drive-thru, or over the phone pick ups/deliveries.
Made sandwiches.
Cleaned front and back of restaurant.
Run a POS system.
Work scheduled shifts and picked up shifts for needed associates.
Prepare for next day orders.
Maintained productive tasks if it was slow.
Kept an overall safe work environment.
I welcomed in customers, greetings as they came in, or left.
Sat parties at their tables.
Cleaned and bussed tables.
Set up for the next shift at the end of my shift.
Answered phone calls regarding reservations, to go orders, and or questions about the restaurant.
Communicated to servers, bartenders, and other fellow associates.
Accommodated customers to the best of my abilities.
Customer service
Table setting arrangements
Reservation arrangements
Running a drive-thru
To-go order preparation
Greeting and escorting guests