Summary
Overview
Work History
Education
Skills
FUN FAX
Timeline
Generic

Gabriella Williamson

Lake Placid,FL

Summary

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Lake Placid, FL
01.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Logistics Specialist

Army National Gaurd
Arcadia, FL
01.2022 - Current
  • Organized and managed the inventory of all incoming and outgoing shipments.
  • Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
  • Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
  • Supervised warehouse personnel in loading and unloading cargo containers or trucks.
  • Maintained accurate records of all deliveries using automated systems or manual documents.

Gas Station Attendant

RaceTrac
Yeehaa, FL
05.2024 - 08.2024
  • Greeted customers, answered questions and provided assistance with purchases.
  • Maintained cleanliness of the store, including floors, shelves, counters and windows.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Stocked shelves with merchandise and ensured that pricing was correct.
  • Assisted customers in locating items throughout the store.
  • Verified age requirements for purchase of alcohol and tobacco products.
  • Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
  • Provided excellent customer service by responding quickly to customer inquiries or complaints.
  • Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
  • Restocked supplies such as paper towels, napkins, cups when necessary.
  • Checked receipts against product sold for accuracy before returning change to customers.
  • Collected payments for dispensed gas and tendered change or receipts to customers.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Processed gas and amenities payments.

Restaurant Hostess

Applebee's
Okeechobee, FL
01.2023 - 05.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.

Education

High School Diploma -

Platt Technical High School
Milford, CT
06-2022

Skills

  • Menu Memorization
  • Cooking
  • Customer Service
  • Drive-Thru Operations
  • Health Code Compliance
  • Customer Engagement
  • Safe Food Handling
  • Order Management
  • Food Preparation
  • Teamwork and Collaboration
  • Valid Driver's License
  • Time Management
  • Complex Problem-Solving
  • Safety awareness
  • Problem-Solving
  • Workplace Efficiency
  • Creativity and Innova
  • Technical data management
  • Research proficiency
  • Geometric dimensioning
  • Project management abilities
  • Structural Drafting
  • Hand sketching
  • Model making
  • PDF development

FUN FAX

  • I Took CADD as my trade in High school.

Timeline

Gas Station Attendant

RaceTrac
05.2024 - 08.2024

Crew Member

Dunkin' Donuts
01.2024 - Current

Restaurant Hostess

Applebee's
01.2023 - 05.2024

Logistics Specialist

Army National Gaurd
01.2022 - Current

High School Diploma -

Platt Technical High School

Similar Profiles

CREATE PROFILE
Gabriella Williamson