Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gabriella I. Santana

New York,NY

Summary

Dedicated and detail-oriented, with 6 years of experience in managing administrative functions and supporting office operations. Proficient in coordinating office activities, maintaining efficient workflows, and fostering a productive work environment. Committed to delivering exceptional service and ensuring the smooth functioning of office processes.

Work History

Office Coordinator

Bjarke Ingels Group
08 2023 - 01 2024
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Coordinated company events, fostering team building and boosting overall morale.
  • Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.

Administrative Assistant

Apr 57
09 2020 - 02 2022
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Created and maintained databases to track and record customer data.

Recruiter

3Sixty Fundraising
07 2018 - 07 2019
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Successfully coordinated meetings between Company and high-profile clients for face-to-face fundraising. Clients include: UNICEF, The Nature Conservancy, Smile Train, Save The Children, and Children's International.

Gallery Assistant

Wilmer Jennings Gallery / Kenkeleba House
01 2016 - 03 2018
  • Acted as a liaison between the gallery and outside vendors, such as art framers or transportation companies, ensuring timely and cost-effective services.
  • Facilitated smooth opening receptions by coordinating event logistics such as catering services, security, and guest lists.
  • Coordinated studio visits between prospective buyers and represented artists.

Education

Associate of Science in Business Administration - Marketing

Westchester Community College
New York, NY
05.2016

Skills

  • Organization: Efficient inventory management, maintaining orderly filing systems
  • Communication: Strong verbal and written communication, professional phone and email etiquette
  • Attention to Detail: Accurate data entry, document preparation, and proofreading
  • Technical Proficiency: Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
  • Time Management: Prioritizing tasks, managing multiple projects, meeting deadlines
  • Customer Service: Exceptional client service, inquiry handling, issue resolution
  • Problem-Solving: Identifying and resolving administrative issues, implementing office procedures
  • Multi-tasking: Managing various tasks simultaneously, adapting to changing priorities
  • Financial Acumen: Basic budgeting, processing invoices, tracking expenses
  • Team Collaboration: Coordinating team projects, effective teamwork
  • Discretion and Confidentiality: Handling sensitive information, maintaining confidentiality

Languages

English
Native or Bilingual
Spanish
Professional Working
Italian
Elementary

Timeline

Office Coordinator

Bjarke Ingels Group
08 2023 - 01 2024

Administrative Assistant

Apr 57
09 2020 - 02 2022

Recruiter

3Sixty Fundraising
07 2018 - 07 2019

Gallery Assistant

Wilmer Jennings Gallery / Kenkeleba House
01 2016 - 03 2018

Associate of Science in Business Administration - Marketing

Westchester Community College

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Gabriella I. Santana