Gabby Alvesteffer
Alto,MI
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
8
8
years of professional experience
Work History
Retail Associate
My State Designs
Kentwood, MI
02.2021 - Current
- Resolved customer complaints in a professional manner.
- Organized merchandise displays to attract customers and promote sales.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Performed price checks on items requested by customers.
- Greeted customers and provided excellent customer service.
- Operated cash register to process payments from customers.
- Assisted with visual merchandising tasks including window dressing and floor changes.
- Tracked inventory levels for restocking purposes.
- Provided ongoing training for new staff members.
- Handled returns and exchanges according to company policy.
- Organized backroom storage areas for efficient access to merchandise.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Engaged with customers to determine appropriate items to fit needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
- Expedited newly received merchandise to sales floor.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Facotry Worker (Racking and Inspector)
Allied Finishing Inc.
Grand Rapids, MI
06.2022 - 08.2022
- Reported defective items to supervisors for further inspection or repair.
- Inspected finished goods for conformance with established standards.
- Performed quality control checks on all products prior to packaging.
- Assisted in the assembly of components into finished products.
- Ensured compliance with company policies and procedures at all times.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Separated products according to weight, grade and size of material to produce final product.
- Examined final products for conformance with quality and design standards.
- Cleaned work areas and machines to maintain a safe and organized environment.
Hostess
Chilis's Bar and Grill
Wyoming, MI
09.2020 - 01.2021
- Provided menus and answered questions about menu items and specials.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Adhered to all safety regulations set forth by the restaurant management team.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted customers and escorted them to their tables.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Retail Sales Associate
Molitor & Molitor
Byron Center, Michigan
06.2016 - 05.2020
- Handled customer complaints in a professional manner.
- Inspected purchased items for defects before handing them over to customers.
- Offered suggestions for additional items that may be of interest to customers.
- Greeted customers upon entering the store and provided assistance.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Answered questions about current promotions and resolved issues according to store policies.
Education
High School Diploma -
Homeschooled
6560 Sunflower Dr. SW Byron Center MI, 49315 06-2020
Skills
- Loss Prevention
- Cash Register Operation
- Verbal and written communication
- Sales proficiency
- Reliability
- Customer Engagement
Timeline
Facotry Worker (Racking and Inspector)
Allied Finishing Inc.
06.2022 - 08.2022
Retail Associate
My State Designs
02.2021 - Current
Hostess
Chilis's Bar and Grill
09.2020 - 01.2021
Retail Sales Associate
Molitor & Molitor
06.2016 - 05.2020
High School Diploma -
Homeschooled
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