GABRIELLE ANDERSON
Blue Springs,MO
Summary
Highly personable, driven and team-oriented Physician Assistant recognized for excelling in high-volume environments. Known for developing excellent rapport with patients and forming long-term patient and caregiver relationships. Dedicated to providing pain management setting with both physical comfort and emotional support.
Reliable customer service associate with 20 years of experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Detail-oriented team player with strong organizational skills. Willingness to take on added responsibilities to meet team goals. My goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Physician Assistant
Sheldon Fleishman, Dpm
Blue Springs, MO
09.2023 - 03.2024
- Conducted patient assessments and physical examinations, ordering and interpreting laboratory tests and diagnostic studies.
- Maintained up-to-date knowledge of advances in medicine through continuing education courses.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Assisted in performing minor surgeries such as suturing lacerations or removing foreign bodies from the skin.
- Monitored progress of patients over time through regular follow-up visits.
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
- Prepared clinical notes and updates on each patient for review by primary physician.
- Cleaned, examined, and sutured patients' wounds to promote optimum healing.
- Replenished office supplies and kept every room patient-ready for optimal operations.
Owner of Event Photo Booth
Looking Glass Foto
02.2019 - 02.2023
- Assisted guests with booth instructions and operation, answering questions and delivering personable service.
- Connected cables of cameras and lights, adequately grounding cables to prevent injury.
- Attended several weddings, parties, fundraisers and festivals with repeat positive feedback and numerous referrals.
- Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings.
- Adjusted lighting and camera focus to promote high-quality photos.
- Maintained photo booth by changing ink and paper as needed.
- Create a person bond with clients to fully customize their photo layout and over all experience.
Paramedical Examiner
Apps Paramedical
03.2019 - 12.2022
- Accurately calculated customer BMI and body composition using height and weight measurements.
- Checked and documented vitals such as blood pressure, height and weight.
- Maintained professionalism when communicating with client and answering questions.
- Processed patient care records accurately and promptly.
- Collected blood samples from clients following safety and biohazard handling procedures.
- Observed and reported customer conditions and health incidents for comprehensive screening.
- Interviewed customers to record medical history and lifestyle information.
- Performed EKG tests on clients based on health status and medical history.
- Packaged and shipped samples to laboratory for processing.
- Followed safety procedures for personal protection and client well-being.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Server /Bartender
Dirty Harry's
10.2017 - 02.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Bartender/Closing Manager
Llwelyn's
12.2015 - 10.2017
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
- Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Delegated daily cleaning tasks to employees, streamlining daily progress and efficiency.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class customer service work.
Server /Bartender
Salty Iguana
06.2012 - 11.2015
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Bartender
Summit Bar & Grill
04.2011 - 06.2012
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Decreased waste, following strict recipes and drink measurement protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Increased bar revenue through maintaining a large customer fallowing that I have collected over the years in customer service.
Education
High School Diploma -
Central High School
Saint Joseph, MO05.2004
Bachelor of Science - Business Administration
CTU
Colorado Springs, COSkills
- Managing Multiple Tasks
- Direct Patient Care
- Managing charts
- Patient History Documentation
- Documenting vitals
- Performing physicals
- Time Management
- Customer Service
- Organization
- Resolving Complaints
- High-Volume Environments
Timeline
Physician Assistant
Sheldon Fleishman, Dpm
09.2023 - 03.2024
Paramedical Examiner
Apps Paramedical
03.2019 - 12.2022
Owner of Event Photo Booth
Looking Glass Foto
02.2019 - 02.2023
Server /Bartender
Dirty Harry's
10.2017 - 02.2019
Bartender/Closing Manager
Llwelyn's
12.2015 - 10.2017
Server /Bartender
Salty Iguana
06.2012 - 11.2015
Bartender
Summit Bar & Grill
04.2011 - 06.2012
High School Diploma -
Central High School
Bachelor of Science - Business Administration
CTU
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