Gabrielle Armstrong
Durham,NC
Summary
Passionate youth leader with experience in mentoring, developing programs, and fostering positive environments for adolescents. Strengths include effective verbal and written communication, leadership skills, and ability to connect with diverse groups of young people. Skilled professional with a strong background in cultivating positive relationships and exceeding goals. Good at troubleshooting problems and building successful solutions.
Overview
6
6
years of professional experience
Work History
Peak Time Teller
North Carolina State Employees Credit Union
Durham, NC
03.2024 - Current
- Assisted with the resolution of complex customer questions and problems, escalating for assistance if needed.
- Complied with department and company policies, procedures, audit guidelines, and regulations.
- Opened new member accounts, IRAs, and CDs, and assisted members with banking needs.
- Participated in team meetings to ensure consistent performance standards among staff members.
Sunday School Teacher
Union Missionary Baptist Church
Durham, NC
12.2021 - 01.2024
- Curriculum planning and classroom management, engaging students ages 15-18.
- Provided religious education, spiritual guidance, and moral support to members of the community.
- Participated in interfaith services, and worked with community leaders on common goals.
Private Practice Administrator
The Armstrong Center For Hope
Durham, NC
09.2021 - 02.2022
- Improved information management with enhanced data entry and tracking processes.
- Upheld compliance with internal policies and maintained consistent data confidentiality standards.
- Determined client needs by observing consumers, collecting surveys, and analyzing customer feedback.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
Childcare Provider
Barrington Village LLC
Durham, NC
12.2018 - 02.2020
- Kept children secure with consistent monitoring and tracking policies.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Education
Some College (No Degree) - Business Administration
Elizabeth City State University
Elizabeth City, NCSome College (No Degree) - Business Administration
Wake Technical Community College
Raleigh, NCSkills
- Verbal and written communication
- Youth mentoring and behavior management
- Root cause analysis
- Microsoft Office
- Leadership and interpersonal skills
- Team and project management
- Data migration
- Paperwork and reporting
Accomplishments
- Valedictorian and Cum Laude Graduation Honors (High School)
- National Society of High School Honor Students
- Elizabeth City State University Honors Program Freshman Class Representative
- Elizabeth City State University Dean’s List (Fall ‘22)
Timeline
Peak Time Teller
North Carolina State Employees Credit Union
03.2024 - Current
Sunday School Teacher
Union Missionary Baptist Church
12.2021 - 01.2024
Private Practice Administrator
The Armstrong Center For Hope
09.2021 - 02.2022
Childcare Provider
Barrington Village LLC
12.2018 - 02.2020
Some College (No Degree) - Business Administration
Elizabeth City State University
Some College (No Degree) - Business Administration
Wake Technical Community College
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