Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Baker

Salt Lake City,UT

Summary

Proven track record in enhancing customer satisfaction and streamlining cash management at American United Federal Credit Union. Expert in customer service and cash handling, I significantly improved client trust and operational efficiency. Demonstrated reliability and composure in high-pressure environments, achieving a notable success rate in on-site vehicle issue resolution without the need for towing. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Overview

11
11
years of professional experience

Work History

Customer Service Cashier

Bath And Body Work
02.2022 - 03.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Assembly Line Worker

Maxfields Candy
01.2018 - 01.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Roadside Assistance Technician

Rescue Rangers
02.2016 - 01.2018
  • Maintained a high success rate in resolving vehicle issues on-site, minimizing the need for towing services.
  • Assisted customers in stressful situations, providing empathetic support while addressing their immediate needs.
  • KeyPressured work environment adaptability, swiftly shifting between multiple tasks without sacrificing attention to detail or customer satisfaction.
  • Improved customer trust in the company by demonstrating professionalism and expertise in handling diverse automotive problems.

Head Bank Teller

American United Federal Credit Union
03.2013 - 02.2016
  • Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
  • Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
  • Led weekly team meetings focused on continuous improvement initiatives throughout the branch operations.
  • Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.

Education

High School Diploma -

Horizonte
Salt Lake City, UT
06.2005

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Services
  • Cash Management

Timeline

Customer Service Cashier

Bath And Body Work
02.2022 - 03.2024

Assembly Line Worker

Maxfields Candy
01.2018 - 01.2022

Roadside Assistance Technician

Rescue Rangers
02.2016 - 01.2018

Head Bank Teller

American United Federal Credit Union
03.2013 - 02.2016

High School Diploma -

Horizonte
Gabrielle Baker