Gabrielle Barkanic
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
Meraki Hair Studio
Lehighton, PA
02.2022 - 09.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone or postal mail.
- Responded to inquiries from callers seeking information.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Home Cleaner
Julie Casari
Lehighton, PA
01.2020 - 04.2022
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
Cashier
Siros
Palmerton, PA
01.2020 - 01.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Tallied cash drawer at beginning and end of each work shift.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Processed customer refunds and exchanges according to established guidelines.
Education
High School Diploma -
Palmerton Area High School
Palmerton, PA06.2022
Skills
- Call Answering and Routing
- Delivery Coordination
- Customer Complaint Resolution
- Visitor and Customer Relations
- Computer Proficiency
- Data Entry and Database Software
- Customer Service
- Positive Attitude and Energetic
- Data Research and Analysis
- Critical Thinking
- Organization and Efficiency
- Microsoft Excel
Timeline
Receptionist
Meraki Hair Studio
02.2022 - 09.2022
Home Cleaner
Julie Casari
01.2020 - 04.2022
Cashier
Siros
01.2020 - 01.2022
High School Diploma -
Palmerton Area High School
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