Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Manager

GABRIELLE BEACH

Manager
SPRINGFIELD,MA

Summary

I have over 5 years experience in a high stress, fast paced environment as a customer service professional and manager, processing over 50 calls a day. Energetic individual with commitment to high standards of service, performance, and integrity. Focused on needs and anticipates request to develop first rate experience. Dedicated and reliable with organized, proactive, and problem- solving nature.

Overview

14
14
years of professional experience

Work History

Manager

Lowes Home Improvement
09.2018 - Current
  • Supervising the activity of other cashiers, recruiting and training staff.
  • Welcoming customers, provide assistance and respond to their concerns.
  • Oversee cash transactions.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.

Waitress

Ocala Downtown Diner
05.2016 - 01.2019
  • Provide excellent wait service to ensure satisfaction.
  • Taking customer orders and delivering food and beverages..
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Manager

Rack Room Shoes
09.2013 - 01.2019
  • Provide training and assist new hires and newly joined cashiers.
  • Overseeing sales staff activity, attaining sales targets, solving customer complaints, preparing sales reports, and assisting task.
  • Achieved above average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.

Manager

Perfume Plus/Watches Plus
04.2015 - 01.2018
  • Include handling operational procedures, assisting cashiers, providing customer service, and keeping the entry clean and organized.

Education

Chicopee High School

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College Of Central Florida

Skills

    Strategic Planning

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Additional Information

  • 2

Timeline

Manager

Lowes Home Improvement
09.2018 - Current

Waitress

Ocala Downtown Diner
05.2016 - 01.2019

Manager

Perfume Plus/Watches Plus
04.2015 - 01.2018

Manager

Rack Room Shoes
09.2013 - 01.2019

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College Of Central Florida

Chicopee High School

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GABRIELLE BEACHManager