Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gabrielle Bertram

Lockport,LA

Summary

Versatile and dedicated, I excelled at Bedico Supermarket, enhancing customer satisfaction and operational efficiency through expert problem-solving and exceptional customer service. My proficiency in POS system operation and ability to foster teamwork led to a significant improvement in transaction accuracy and store atmosphere.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Recent graduate with foundational knowledge in beginning nursing skills (pre-nursing) and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Assistant Office Manager

Bedico Supermarket
08.2020 - 12.2023
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
  • Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Answered questions about store policies and addressed customer concerns.
  • Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Resolved customer complaints with patience and professionalism, maintaining store reputation.
  • Assisted in training new hires, sharing best practices and company standards.
  • Improved team morale, leading by example and supporting coworkers during peak hours.
  • Conducted price checks for customers, facilitating smooth shopping experience.
  • Promoted store specials and loyalty programs to customers, enhancing sales and repeat business.
  • Provided feedback to management on customer needs and operational improvements.
  • Ensured compliance with health and safety regulations, creating safe shopping environment.
  • Enhanced customer checkout experience by providing efficient and accurate transaction processing.
  • Maintained accurate cash drawer through careful cash handling and reconciliation processes.
  • Collaborated with sales team to identify and promote high-demand products.
  • Streamlined transaction times with effective cash handling and scanning techniques.
  • Updated product displays to attract customer attention and encourage purchases.
  • Managed returns and exchanges with focus on customer satisfaction and store policy adherence.
  • Participated in store meetings, contributing ideas for improving customer service and operational efficiency.
  • Reduced transaction errors by attentively scanning items and entering data.
  • Increased store loyalty by engaging customers with friendly and helpful service.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Reduced environmental impact by initiating recycling program and promoting paperless processes.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Paraprofessional

Hammond Eastside Upper
08.2022 - 08.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
  • Prepared instructional materials for classroom use, ensuring timely delivery of relevant resources for each lesson.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.

Education

Bachelor of Science - Registered Nurse

Fletcher Technical
10-2027

Associate of Science - Prenursing

South College
Knoxville, TN
03-2025

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Critical thinking
  • Flexible schedule
  • Professional appearance
  • Payment processing
  • Front desk operations
  • Till balancing
  • POS system operation
  • Medical terminology knowledge
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Patient relations
  • Payment collection
  • Financial reporting
  • Recordkeeping

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Developed course plans aimed at meeting academic, intellectual and social needs of each student.

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • Associate in Prenursing

Languages

English
Full Professional

Timeline

Paraprofessional

Hammond Eastside Upper
08.2022 - 08.2023

Cashier/Assistant Office Manager

Bedico Supermarket
08.2020 - 12.2023

Bachelor of Science - Registered Nurse

Fletcher Technical

Associate of Science - Prenursing

South College

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Gabrielle Bertram