Gabrielle Brinkley
Norfolk,VA
Summary
Provide a quality experience to every individual, and team that I am a
part of. As a spirited, result oriented Admin professional, bringing new
ideas and accurate ways to input and protect sensitive company
information/ data while improving company compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Advocate • Carvana
07.2021 - Current
- Aid all customers in escalations, to insure they departed with a positive experience
- Detecting, identifying, and resolving customer related functionality issues
- Completing all DMV documentation for new and existing customer Communicate policies and procedures to staff Inputting planning and policy development
Warehouse Admin
Remedy Staffing
10.2019 - 05.2021
- Receiving all inbound shipments into database Update pallet locations in database Create warehouse tags for pallets and cartons Place supply order with vendors Monitor and respond to all incoming calls, and emails
Loan Service Specialist • Loan Care
08.2016 - 04.2017
- Respond to all incoming calls from past and current consumers Assisting customers with mortgage accounts by taking, and disputing payments Researching issues pertaining to escrow and tax payments Processing loan approvals Managing existing loan accounts
Education
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QUALITY KARE
HOME
JAN 2018
Skills
- Site auditing
- Site-indexing
- Content strategy planning
- Interpersonal
- Communications
- Web marketing and
- Analytics
- Notary
- Data input
- 10 years of Microsoft
- Office
Accomplishments
- Personal Care Aid Nursing aid partner CPR & AED
Certification
BLOCKS
LEARNING
ACADEMY
JUN 2017
SENTARA
COLLEGE
OF
HEALTH
SCIENCE
MAR 2016
Timeline
Senior Advocate • Carvana
07.2021 - Current
Warehouse Admin
Remedy Staffing
10.2019 - 05.2021
Loan Service Specialist • Loan Care
08.2016 - 04.2017
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QUALITY KARE
HOME
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