Bartender
5 Years 6 MonthsKernville Saloon | 02.2021 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of bar area.
- Operated cash register accurately, handling transactions efficiently.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Manager
2 Years 3 MonthsVello's Brickstreet Grill | 10.2013 - 01.2016
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of bar area.
- Operated cash register accurately, handling transactions efficiently.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Shift Lead / Manager
4 YearsKern River Brewing Company | 04.2016 - 04.2020
- Trained and mentored junior staff on operational best practices and equipment usage.
- Managed inventory
- Resolved customer inquiries and complaints promptly.
- Coached crew members to optimize performance and motivate toward more efficient work.