Gabrielle Brown-Sherman

Customer Service Representative with over 10 years of experience in managing customer interactions and enhancing satisfaction through effective communication and problem-solving skills. Proficient in data entry, accounting tasks, and inventory management, with a strong ability to collaborate with team members to improve service processes. Skilled in using various software tools including Excel, PowerPoint, and Adobe Photoshop, demonstrating a commitment to maintaining organized financial records and achieving measurable results.

• Provide customer support via phone, ensuring accurate data entry and efficient issue resolution.
• Manage accounting tasks and filing, contributing to organized financial records.
• Enhance customer satisfaction by effectively addressing inquiries and resolving complaints.
• Utilize data entry skills to maintain up-to-date and precise customer information.
• Collaborate with team members to improve service processes and achieve measurable results.
• Provided exceptional customer support, addressing inquiries promptly and ensuring client satisfaction, fostering positive relationships.
• Directed payroll operations, enhancing accuracy and efficiency.
• Managed filing and sanitation, ensuring organized and clean environments.
• Performed data entry tasks, maintaining precise and up-to-date records.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Managed inventory processes ensuring timely and accurate shipping and picking.
• Enhanced operational efficiency by optimizing order fulfillment procedures.
• Utilized problem-solving skills to improve workflow and reduce errors.
• Collaborated with team to achieve consistent on-time delivery rates.
• Applied attention to detail in managing logistics and inventory control.
• Prepared and served meals ensuring high customer satisfaction and efficient kitchen operations.
• Maintained cleanliness and sanitation standards, contributing to a safe dining environment.
• Efficiently stocked and managed inventory, preventing shortages and optimizing kitchen workflow.