
• Successfully resolved over 90 customer issues during each 8-hour shift, demonstrating efficiency, multi-
tasking, and problem-solving skills
• Executed a wide range of responsibilities, including handling phone calls, paging, fixing company errors,
and overseeing 11 services provided, while consistently striving to enhance overall customer satisfaction
• Trained new employees, ensuring a consistently high level of service
• Demonstrated versatility by providing assistance in various departments, including bakery, online
shopping, stocking, checkout, and driving the company car for deliveries when needed