Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Gabrielle Butler

Fredericksburg,VA

Summary

Experienced in a variety of restaurant positions, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles.

Overview

4
4
years of professional experience

Work History

Hostess/Guest Service Agent

Olive Garden
Fredericksburg, VA
06.2025 - Current
  • Welcomes customers, manages waitlists, and seats parties in the dining area
  • Coordinates reservations, estimates wait times, and updates guests on seating availability
  • Keeps the hostess stand and surrounding areas clean and organized, ensuring positive first impression for guests

Server

Bonchon Korean BBQ
Fredericksburg, VA
10.2022 - 06.2023
  • Take guest's orders and enter them into the POS system
  • Fill up drinks for guests.
  • Uphold Bonchon hospitality standards.
  • Checkout guests in accordance to standards.

Team Member

Krispy Kreme
Fredericksburg, VA
07.2022 - 09.2022
  • Take orders and accept payments at the register
  • Offer samples to customers so they can have a small taste of our sweet treats!!
  • Be cross trained to jump into other duties as needed.

Team Member

Cook Out Restaurant
Fredericksburg, VA
06.2021 - 09.2021
  • Must be able to communicate effectively with your team and customers
  • Ability to thrive in a fast-paced work environment.
  • Ability to multitask.

Education

Associate of Science - Business Administration

Germanna Community College
Fredericksburg, VA
05-2025

High School - Advanced Diploma

James Monroe High School
Fredericksburg, VA
05-2023

Skills

  • Advanced Excel Lookup Functions, Pivot Tables/Charts, and Data Analysis tools
  • Payment processing
  • Reservation coordination
  • Project management
  • Microsoft Technology Associate (MTA)
  • Effective multitasking

Volunteer Experience

Fredericksburg SPCA

The main objective is to assist animals. This includes feeding animals, washing and care and helping to get abandoned or stray animals accustomed to human contact. All these tasks enable the animal to find a happy house and love better life., Assisted employees with routine work in feeding, observing health, and general human care of animals., Performed preventative or routine maintenance to animal environments., Cleaned, maintained, and improved indoor and outdoor animal enclosures, service areas, public spaces, and surroundings.

Timeline

Hostess/Guest Service Agent

Olive Garden
06.2025 - Current

Server

Bonchon Korean BBQ
10.2022 - 06.2023

Team Member

Krispy Kreme
07.2022 - 09.2022

Team Member

Cook Out Restaurant
06.2021 - 09.2021

Associate of Science - Business Administration

Germanna Community College

High School - Advanced Diploma

James Monroe High School