Gabrielle Byfield
Methodist Healthcare System (HCA Healthcare)
San Antonio,TX
1
Certification
1
year of professional experience
Cybersecurity Senior with experience in compliance audits, risk assessment, regulatory frameworks (NIST, PCI DSS), and healthcare IT operations. Skilled in security controls, endpoint support, networking technologies, and cybersecurity principles. CompTIA Security+ certified.
Work History
Technical Analyst Intern
3 Months- Troubleshoot hardware, software, network, and peripheral device issues for clinical and administrative staff using the hospital ticketing system and BeyondTrust remote support tools.
- Image and deploy laptops, thin clients, and workstations using PXE boot while installing, configuring, and supporting monitors, docking stations, printers, scanners, and hospital-issued mobile devices.
- Configure data and voice network ports through Cisco IOS (Adios), provision Cisco IP phones through Cisco Prime Management Express (PME), and support VoIP and network connectivity requests.
- Utilize NetScout and other diagnostic tools to troubleshoot network connectivity and performance issues while supporting cabling, patching, and telecommunications infrastructure within IDF/MDF environments.
- Support TeleTracking systems, barcode scanners, patient room televisions, printers, clinical workstations, and hospital-issued iMobiles, including deployment, re-kits, configuration, and troubleshooting.
- Coordinate with vendors and application support teams to troubleshoot specialized systems and resolve service disruptions.
- Assist with Webex and conference room technologies, including microphones, cameras, displays, and audiovisual equipment.
- Supported the Meditech Expanse implementation project through asset inventory, hardware verification, and deployment readiness activities.
Compliance Associate (Internship)
2 Months- Conducted compliance assessments and site audits for multi-location enterprise clients, evaluating physical security controls, access management, card handling procedures, and incident response readiness.
- Supported audit lifecycle activities by reviewing prior audit reports, tracking remediation efforts, analyzing compliance data, and participating in client-facing discussions of findings, risk exposure, and compliance status.
- Assisted with compliance initiatives aligned with HIPAA, PCI DSS, GDPR, NIST 800-53, and NIST 800-171 while supporting risk management, IT general controls (ITGC), and governance best practices.
- Utilized spreadsheets, CRM platforms, and internal systems to track audit status, client engagement, compliance documentation, and operational improvement efforts.
Education
Bachelor of Business Administration - Cybersecurity
Certification
- CompTIA Security+
- Operating Systems and You: Becoming a Power User
Timeline
Technical Analyst Intern
Methodist Healthcare System (HCA Healthcare)
07.2026 - CurrentRead More
Compliance Associate (Internship)
Specialized Security Services, Inc.
06.2025 - 08.2025Read More
The University of Texas At San Antonio
Bachelor of Business Administration from Cybersecurity
Read More