Gabrielle Cabral
MAYER,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proven track record in enhancing office efficiencies and client satisfaction at Serenity Warranty Services through expert database management and professional communication. Excelled in roles requiring attention to detail and Microsoft Office Suite proficiency, achieving significant improvements in data organization. Demonstrated resilience and adaptability, fostering long-lasting client relationships and streamlined operations.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Serenity Warranty Services
10.2020 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Receptionist
Our Family Dentist
01.2019 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Behavioral Health Technician
Spring Ridge Academy
09.2017 - 01.2019
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
Night Auditor
Hampton Inn
11.2016 - 08.2017
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
Planroom Operator
A&E Reprographics
11.2015 - 07.2016
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Personal Banker
SunBank
12.2013 - 05.2015
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
Undergraduate Certificate - Medical Billing And Coding
DeVry University
Downers Grove, IL02.2025
GED -
Sequoia Ranch
Mayer05.2012
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Professional Communication
- Database entry
- Time Management
Timeline
Administrative Assistant
Serenity Warranty Services
10.2020 - Current
Receptionist
Our Family Dentist
01.2019 - 06.2019
Behavioral Health Technician
Spring Ridge Academy
09.2017 - 01.2019
Night Auditor
Hampton Inn
11.2016 - 08.2017
Planroom Operator
A&E Reprographics
11.2015 - 07.2016
Personal Banker
SunBank
12.2013 - 05.2015
Undergraduate Certificate - Medical Billing And Coding
DeVry University
GED -
Sequoia Ranch
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