Gabrielle Canter
Murray City,OH
Summary
My adaptability and dedication to animal safety ensure optimal outcomes in fast-paced environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Deputy Clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Allen’s Pet Clini
01.2022 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
Groomer
Pet Smart
06.2019 - 10.2022
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned cat and dog ears to prevent ear infections.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Trimmed nails using clippers and grinders.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Mentored new groomers to enhance their skills and acclimate them to the salon environment.
- Assisted in maintaining accurate records of each pet''s medical history, vaccinations status, and past grooming experiences.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
- Safely administered prescribed treatments such as flea baths or medicated shampoos as needed per client requests.
- Reduced customer wait times by implementing time management strategies in the grooming process.
Front Desk Receptionist
Hopewell Healthcare
10.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
No Degree - Animal Grooming
Pet Smart Grooming
New York, NY10.2019
High School Diploma -
Hocking College
Nelsonville, OH05.2018
High School Diploma -
Berne Union High School
Sugar Grove, OH05.2018
Skills
- Client Communication
- Patient restraint
- Animal Safety
- Cleaning and sanitizing
- Appointment Scheduling
- Sample Collection
- Vaccine administration
- Laboratory procedures
- Sanitation protocols
- Medical record-keeping
- Post Operative Care
- Surgical procedures and support
- Reception duties
Timeline
Veterinary Assistant
Allen’s Pet Clini
01.2022 - Current
Front Desk Receptionist
Hopewell Healthcare
10.2021 - 01.2022
Groomer
Pet Smart
06.2019 - 10.2022
No Degree - Animal Grooming
Pet Smart Grooming
High School Diploma -
Hocking College
High School Diploma -
Berne Union High School
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