Gabrielle Carrillo
Euless,TX
Summary
I pride myself on being an efficient individual while taking initiative with experience in providing care via telephone etiquette and professional setting. I appreciate both individual and team capacities achieving interpersonal skills, with a commitment to the patient or client and business safety and satisfaction. As a professional I am eager to utilize and improve my knowledge and skills to enhance performance and quality as an employee for the needs of the business.
Overview
11
11
years of professional experience
1
1
Certification
Work History
OPHTHALMIC TECHNICIAN
TYLOCK GEORGE EYE CARE AND LASIK
Irving
12.2020 - 08.2024
- Maintained accurate HPI's and vitals as well obtained consent from patient prior to any ophthalmic procedures, surgery, or treatments for visit in EMR
- Documented measurements by observing visual acuity, EOM's, CVF, and pupils and manifest refraction
- Administered diagnostic tests such as vario, IOL 500 and 700, pachymetry, OCT imaging and visual field testing
- Skilled on work ups related to comprehensive, medical, contact lens, pre and post operative procedures, refractive surgery, cataract surgery and refractive lens exchange
- Performed as a physician liaison as a scribe, referred patients based on medical needs, followed up on inquiries regarding pharmacies
- Reached out to patients to inquire about post-operative status and recovery
- Provided patient education on care instructions post I&R training and proper use of ophthalmic drug administration, treatments, and contact lens care following visits
- Facilitated efficient workflow in busy clinical environment by providing support when needed
- Restocked and cleaned inventory according to the direct needs of the clinic
- Ordered contact lens regularly based on inventory levels.
OPHTHALMIC TECHNICIAN
FAGADAU,HAWK, & SWANSON M.D.
Dallas
06.2018 - 12.2020
- Updated patients EMR accurately and suitably
- Maintained patient flow by appropriately supervising appointment schedule to meet clinical and patient needs
- Triaged calls
- Preliminary testing/work-ups
- Administrated diagnostic testing; OCTs/HVF
- Ensured cleanliness and prepares exam room for clinic needs
- Prepared, faxes, and schedules requests for consult letters/labs/MRI/CT
- Responded to emails/voicemails
- Stocked supplies/autoclaves instruments.
Team Associate
Walmart
Lubbock , TX
10.2013 - 05.2014
- Addressed customer needs, responding to specific requests, including resolving complaints and answering inquiries.
- Maintained inventory freight, zoned, and created endcaps as needed.
- Provided support to customers in my direct department as well as regarding other departments with products.
- Coordinated with other departments to help maintain workload.
- Collaborated with team members to achieve project milestones within set deadlines.
Education
ASSOCIATE IN SCIENCE (A.S.) IN HEALTH AND MEDICAL ADMINISTRATIVE SERVICES -
THE COLLEGE OF HEALTH CARE PROFESSIONS
05.2022
Skills
- Responsible and Dedicated
- Active Listener
- Time Management and Attention to Detail
- Scribe Expertise
- Client, Clerical, Patient, and Physician Liaison
Certification
- Ophthalmic Scribe Certification
- Medical Assistant Certification
- The National Society of Leadership and Success - Sigma Alpha Pi
Awards
- Exceptional Experience Award - 07/01/23
- Exceptional Experience Award - 06/01/23
- Exceptional Experience Award - 05/01/23
- Outstanding Performance Award - 05/01/23
- Values in Action Award - 04/01/22
Volunteer Experience
- TYLOCK-GEORGE EYE CARE AND LASIK, Irving, TX, 07/01/23, 07/01/23, I participated and helped organize with joining the annual Fourth of July parade - Sparks & Stripes to benefit organizational objectives to drive outreach in the community.
- THE GEORGE FOUNDATION FOR SIGHT RESTORATION, Irving, TX, 06/01/22, 06/01/22, I participated in raising money for patients with no or low resources to be able to gain the gift of sight through cataract surgery.
Timeline
OPHTHALMIC TECHNICIAN
TYLOCK GEORGE EYE CARE AND LASIK
12.2020 - 08.2024
OPHTHALMIC TECHNICIAN
FAGADAU,HAWK, & SWANSON M.D.
06.2018 - 12.2020
Team Associate
Walmart
10.2013 - 05.2014
- Ophthalmic Scribe Certification
- Medical Assistant Certification
- The National Society of Leadership and Success - Sigma Alpha Pi
ASSOCIATE IN SCIENCE (A.S.) IN HEALTH AND MEDICAL ADMINISTRATIVE SERVICES -
THE COLLEGE OF HEALTH CARE PROFESSIONS
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